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Job review from Ken in Florence, KY 41042 on 05/09/23
Overall Rating:
5 out of 5Our Overall Service
Outstanding in all aspects. See remarks that follow
Call Representative
Sales Process
Austin was great and helped me decide on the right outcome. Super knowledgeable, candid and competent.
Our Installation Crew
Mike (Pritt), Kyle, Jacob and Lester are all super young men who worked very hard, engaged me on all questions and left the project cleaner and better than they started. I feel fortunate that this was the team sent to my project and I thank all of them for the great effort and result.
The Cleanup Process
Awesome. After the very invasive process required in Water Proofing a basement, they left the basement better than they found it. Thumbs up for sure!
What made you choose our company:
When Austin came out to evaluate and quote he offered up answers to all my questions and obviously understood the various options and solutions very well. It was very apparent that he and The Basement Doctor Team had the experience and knowledge in hand to fix this problem and do it correctly versus other partial fixes. I am actually selling this house and I am pleased to be transferring it to new owners who will have peace-of-mind and a system with a transferable warranty. Austin answered all my questions and made everything clear so I could make the right decision. My experience with Mike, Kyle, Jacob and Lester, the installers, as mentioned above, only made the experience even better. I could not be happier with the experience and the outcome, and we can now sell the home knowing we did it right, with the help of The Basement Doctor team!
Nearby Related Reviews:
Florence, KY 41042
Boone County
Tuesday, May 9th
Got the job done and allowed me to sell the home!