Job review from in Loveland, OH 45140 on 10/30/23

Overall Rating:

5  out of 5
Our Overall Service
I've had to have a couple of things done to my home and each time The Basement Doctor has been the best choice from start to finish. I never have to waste my time looking for another company to meet my needs.
Call Representative
I receive instant text messages to keep me updated on my job as well as any changes. Really on top of things and always available when I have a question.
Sales Process
Jeff did a great job showing me the product, explaining the process and answering all my questions. He also told me what questions to ask if I were looking at another company. Glad he did.
Our Installation Crew
Keith and David were awesome! Ver friendly, did a great job and are clearly skilled at what they did. I was impressed by the difference they made on my home.
The Cleanup Process
I actually told them not to clean up some stuff because they were on their hands and knees scrubbing but they told me there was no way they would ever let a customer clean up any of their mess.

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

I have used The Basement Doctor in the past for some of my other jobs. The first time I called 4 different companies to get quotes as well as a feel for the companies and their quality. TBD is hands down the best from start to finish and I'll always use them and recommend them to family and friends.

Nearby Related Reviews:

  • Review from Mike in Maineville, OH

  • Review from Lisa in Milford, OH

    The working crew was kick a.

  • Review from John in Cincinnati, OH

    Great job nice job

  • Review from Darlene in Cincinnati, OH

    Is was great to work with Patrick and his crew: Respectful of me and my property: Thanks

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