Job review from in Millersport, OH 43046 on 03/01/23

Overall Rating:

5  out of 5
Our Overall Service

Mid-State Basement Systems was fast, efficient and great people to work with

Call Representative

Quick call back

Sales Process

I knew I had a problem and had called a couple different companies to get opinions. Corey came out, analyzed the situation and gave me a solid solution that was explained well and was well under the budget I thought I was going to be dealing with. Purchased on the spot because I appreciated his honesty and expertise

Our Installation Crew

Camden, Cameron, Jordan and Gary arrived on time and communicated with me. Their work was spot on and they allowed me to watch the process and ask questions. They stayed until I was happy and reviewed all the changes in the structure upon completion

The Cleanup Process

They were working in a large crawlspace and had to dig out part of the room to pour footers .... it was not an easy job and was messy - cleaned up as if they were never there

What made you choose our company:

I had searched the internet for companies that had good reviews and called 4 as I expected this to be a much bigger job than it turned out to be. Company #1 said "here are the structural engineers we work with, pick one and have them come out ... then we will talk to you". Company #2 was smaller and I was uncomfortable that they could do the job based on the speculation they had. Mid-State was the third and immediately said they wanted to see the situation before making any statements on what may or may not be needed to be done. Corey took the time to check out the actual foundation which turned out to be fine, the issue was sagging joists that needed to be lifted with permanent support installed to insure future stability. Decided to go with Mid-State on the spot and canceled the 4th company. The Smart Jack system was installed in one day, eliminated the uneven floors and was without a doubt the perfect solution at a very fair cost