Job review from in Delaware, OH 43015 on 02/14/24

Overall Rating:

5  out of 5
Our Overall Service

Thank you Mid State Basement Systems. I would recommend your services to anyone. It was a smooth process from the setting up the appointment through the whole process. A stressful situation was so much easier to get through. I couldn't be happier with your employees.

Call Representative

They answered the phone right away and listened to my situation with kindness and patience and sent someone out quickly after my call.

Sales Process

Corey explained in detail what was wrong with my crawl space and the best one to fix it. He showed me a video of the process and dimensions and costs. I signed the contract right then.

Our Installation Crew

Julian and Jake were very respectful with me and my home. They kept me informed through out the process and asked me if I had any questions. The overhead space in my crawl space is very low and they did the job with kindness and smiles. They made a very stressful situation easier to deal with.

The Cleanup Process

Julian and Jake cleaned up nicely. They took out buckets and buckets of dirt. I feel they went the extra mile to keep me happy.

What made you choose our company:

The cost was way more reasonable. Corey explained everything and I felt I was in the best hands. And felt he was very knowledgeable about the problem I saw your commercial on Channel 4 with Robyn Hanes and felt it was the right decision to teach out to Mid State Basement Systems. I can't thank you and your employees enough.