Job review from in London, ON N6G 1R7 on 11/25/13

Overall Rating:

4.8  out of 5

I was extremely satisfied with my experience so far with ABS. We are only one week in so time will tell but everything was excellent. However given that you are significantly more expensive than other options I expected nothing less. But to be fair you performed as I hoped. I am very happy. If I was to have one tiny criticism it was that I was not expecting the extremely strong off-gas smell that the basement liner gave off (fungicide) and it was quite alarming. It did dissipate (95%)after 12 hours but if the sales person had just given us a heads up that there would be a very strong smell it would have calmed my fears. There has been quite a bit in the news recently about off-gas from insulation wrecking peoples lives and health so I was quite anxious.

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
very courteous and professional
The Cleanup Process
Swept up and it was clean (cleaner than most contractors) but a quick shop-vac to get the crumbs up would have made it as 5-best

What made you choose our company:

The Product. It is definitely more expensive but you can't compare oranges and apples. We intend to live in this house for 30 years so wanted something of the top quality. ABS offers what I believe to be the best product on the market. In our old house we used a different company to put in weeping tile. It worked fine but you could tell the quality was not the same. Also they left the basement in a real mess with concrete everywhere.

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    Installation was completed professionally, and with care taken to keep mess to a minimum, and...

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    Joel Desjardins was very helpful and personable!

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