Job review from in Brantford, ON N3P 1P5 on 06/27/13

Overall Rating:

5  out of 5

Huge props to all of you for your outstanding work and understanding of our situation. The sales rep we had was a terrific testament to what your company was all about and I VERY confidently signed the bottom line. No regrets whatsoever. I will NEVER call your competitors for quotes again should I require your services in the future. Omni all the way!!!

New loyal customer,

Kevin Taylor

519-771-0300

Our Overall Service
Services provided on time and exactly as described. No surprises whatsoever.
Call Representative
Was warmly greeted and given a sense of urgency. Certainly felt appreciated as a potential client, and it was nice to know Omni understood our need to quickly rectify a leaking basement. Thanks once again for your thoughtfulness.
Our Office Staff
Polite and upbeat. Definitely a great group in the admin side of things.
Sales Process
What can I say but...Bravo! In a sales position myself, I don't often come across people with an uncanny ability to provide details, pricing, and benefits of choosing ones company, but our sales representative was outstanding. I had very few questions after his presentation and was completely sold on his, and Omni's ability to provide the required services at extremely competitive prices. He came as a "sales guy" and left as our "basement guy". Almost a friend of sorts. He's welcome to our home any time for drinks and burgers! :)
Our Installation Crew
Took a few moments to explain the process to me, and was neat and tidy. Very polite fella.
The Cleanup Process
No concerns, and nothing left out of place afterwards. I offered to lend a hand cleaning up but the installer insisted on doing it himself. Thanks!

What made you choose our company:

Quick estimate and appointment time with a sales rep. Price and Omni's procedure secured us as customers on the spot. Best value going. PERIOD!!!

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    It would be a very easy decision if I required your services to use your company.

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