Job review from in Welland, ON L3C 7H3 on 04/08/18

Overall Rating:

4.6  out of 5
Our Overall Service

very professional, great products

Call Representative

I am used to expecting a gruff, monotone type of person but was pleasantly surprised at how friendly, courteous and bubbly she was. Great experience.

Sales Process

He was great, explained everything and was very professional

Our Installation Crew

While he did a great, efficent job I am knocking this down a few points as he didn't use any safety equipment (especially glasses) when using the jackhammer on the cement and hammering the old stuff off.

The Cleanup Process

Not an issue; he cleaned everything up better than it was before he started

What made you choose our company:

A number of items; I have been seeing your commercials so you were top of mind but then the deal was sealed in my mind after I reviewed the documentation the call representative sent me; it was way more information than any of the other companies provided. Other companies, while I'm sure they do a good job, were simply providing a brief explanation and a quote while Omni Basement systems provided a complete education which I very much appreciated. Thanks for a good job.

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