Job review from in Portland, OR 97217 on 07/15/23

Overall Rating:

5  out of 5
Our Overall Service
My project was just complete two days ago and I’ve already referred your company to a customer of mine.
Scheduling Appointment
Easy scheduling
Sales Process
Trey was very professional, listened to our needs and came up with a pan that best for our unique situation and then easily pivoted and made adjustments to the plans. He was great to work with.
Project Manager
Very responsive
Our Installation Crew
Tim, Jonathan and Jessie were great. They communicated every step of the process. Tim explained what they were doing, next, steps and how the system works and when changes to the project needed to be made, he spoke with us about it first. Due to unforeseen circumstances, our project had a couple of hurdles but the team quickly found solutions. They worked very hard and were respectful and kind. They seriously work so hard; they deserve a bonus or raise!
The Cleanup Process

What type of work did you have done:

Sump Pump

What made you choose our company:

I used Terra Firma because of your reputation, follow up and because Trey not only listened but was very respectful and seemed to care about our needs.

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