Job review from in Portland, OR 97231 on 01/09/15

Overall Rating:

4  out of 5

There were two parts: the basement waterproofing and the porch lifting. A young, minimally experienced crew was sent for the waterproofing. The Waterguard system we were expecting couldn't be installed and a surface-mount DryTrak was substituted. The sump pump basket wouldn't fit and had to be cut down by hand. Despite good intentions a water pipe was broken and the basement was flooded. There had been no preparation for cleanup of such a complication - no towels, no mop. For the porch lifting a single young man was sent and appeared adequately experienced. That process was performed flawlessly and without a hitch.

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

Recommended by a contractor

Nearby Related Reviews:

  • Review from Kevin in Vancouver, WA

    I am the maintenance supervisor for the association where the work was done. The home owner was...

  • Review from Judy in Vancouver, WA

    The work crew was excellent; they answered our questions each day to satisfaction.

  • Review from Allan, Luethe in Portland, OR

    You have an ace in Ryan Lahley. He is an outstanding young man. Treat him well! From the minute...

  • Review from Bruce in Portland, OR

    Chad and the entire crew at the site were very professional and knew what they were doing. They...

Back to Previous Page
Back to Reviews
FREE Inspection & Estimate!