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Job review from Georges in St-Jean Sur Richelieu, QC J2W 1X9 on 10/21/16
Overall Rating:
3.8 out of 5Our Overall Service
Had to call the company to be told that the foreman had a accident the day before and that my day schedule was cancelled
Call Representative
Very polite and try to answers all my questions in a professinnal way
Sales Process
Very good and let make you take the decision
Our Installation Crew
Very polite, work fast and the day of the installation was pouring down and took good care of the outside
The Cleanup Process
The place was left in the same state that it was when they arrive
What made you choose our company:
The explanation of the tech that seem to be the pump and not the french drain (lower cost )
Company's Response:
Hello Mr. Georges,
firstly thank you for taking the time to share with us your opinion about the Sump Pump work we did at your house.
We are really sorry to know that you were informed a bit late that the schedule was changed. Emergencies happen, and we always make sure to inform the client quickly about any changes, but am not sure what happened in your case.
I will look into this and make sure the office team is coached so we could avoid such things happening again.
Please be reassured that you have received quality work from the foreman that made it to your house, and that the TripleSafe system you installed is the best on the market and will give you the peace of mind you need.
Thank you for trusting us with your work and please do not hesitate to contact us if you have any issues.
Best Regards
Antonio Sabella
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St-Jean Sur Richelieu, QC J2W 1X9
Friday, October 21st
Honnêteté. Vous êtes les seuls sur 5 entrepreneurs qui a dit comme les ingénieurs.