Job review from Scott in Smyrna, TN 37167 on 05/16/17

What made you choose our company:

The main reason we chose Frontier Basement Systems over the other two companies we had to bid the same job was the quality of the products I was able to see and actually touch and feel. Robert Summers came out and walked us through the entire process. He also brought samples of the materials used in the installation. The other two companies did not do that. When I was able to feel the materials and was actually encouraged to try and tear the 20 mil liner and crush the water wicking waffle underlayment I knew these were the product I wanted installed since both of the other quotes only quoted 12 mil plastic with nothing under the liner. Without a doubt these materials and installation process were far superior to the materials offered by your competitors and if it meant a few more dollars in the long run it was worth it. Also the warranties offered by the competitors did not come close to measuring up. Robert also made us feel comfortable with the quality of work we would receive upon installation and he was exactly right. Foreman Alex B and his crew were exceptional. From explaining the installation process to the quality of work they performed all the way through the cleanup. When I went into the Crawl Space with Jesus B to start the sump pump and dehumidifier and get the equipment overview training I could not believe the transformation. After only 4 days of having the clean space system installed and without the dehumidifier even running yet the mold and mildew smell was completely gone. It was actually a clean smell and that blew me away. I know we had a little buyer's remorse like always after a large purchase but I know we made the right choice. This is by far the most professional contracting experience of our lives from the initial questionnaire sent to us requesting information all the way through to the check up call by the owner after the job was complete. Please don't just take my written word on this, feel free to call me anytime for a reference because I will have nothing but great things to say about your company and this product. Thanks again for the great job. Scott & Angela Stoltz