Job review from in Madisonville, KY 42431 on 04/09/21

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

I was pleased with your company from the moment I called to get an estimate. Your representatives are amazing.

Sales Process

We worked with Evan M. who did a wonderful job. He explained the process very well, provided us with detailed plans, and was extremely responsive to any questions and concerns we had. We had to lessen the scope of our project for financial reasons, and Evan was extremely patient and went out of his way to help make sure we were happy. Evan is an amazing representative for your company!

Our Installation Crew

J.T. did our installation all by himself. He did a fantastic job. He was extremely courteous, professional, and explained everything that was about to happen in perfect detail. He left the site in great condition, and let us know if we had any issues whatsoever we could call him any time. We really appreciated the fine work that J.T. did.

The Cleanup Process

The site was left in perfect condition. I could tell that a lot of care was taken, even making sure no excess soil was left in the yard. Great work!

What made you choose our company:

We narrowed it down to two companies pretty easily based on customer service from the representatives on the phone. From there, Evan made us feel very comfortable and confident in your company. We had another appointment scheduled with the comparable company, but we felt that the pricing would be similar so why not go with one we were already confident with? Also, and this will sound funny, but we checked out the facebook pages of each business. Yours had great photos of before and after of the work you do. The other business had more photos of their staff having fun on the job rather than the actual work. It's great that they get along and like each other, but we wanted to see the end result. So hats off to your social media person/team!

Nearby Related Reviews:

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  • Review from Jeremy in Bowling Green, KY

    The work was done well and was completed when they estimated it would be.

  • Review from Ryan in Murray, KY

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