Job review from in New Concord, KY 42076 on 07/02/15

Overall Rating:

4.3  out of 5

Morgan Allen and Donald Hill were prompt, knowledgeable, friendly and cheerful and did a good job!

Our Overall Service
Call Representative
Our Office Staff

Called for appointment for annual inspection last October, but never received a call back.

Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

I met Layne Gebers at a home show in Paducah in 2006 or 2007 and was intrigued by the Crawl Space Encapsulation System. I had my crawl space encapsulated in 2007. However, I continued to have water getting into the space from somewhere, and called FBS for help. Service tech 'John' responded in December and determined a need for some trenching and drainage tile and said he'd send a formal proposal when he got back. By early March I still had not heard from FBS, so I called again. Layne paid a visit on March 17th and designed a fix, which eventually included excavation, perforated pipe, grading, drains and cement, but that took care of the problem, it's been good ever since.