Job review from in Knoxville, TN 37920 on 09/28/11

Overall Rating:

4.2  out of 5

I've already recommended Master Services to others. Your pricing, products and services are fair and your overall care and concern and kindness is exceptional. - Steven Goodpaster, MRE

Our Overall Service

Enjoyed the care and concern of each team member

Call Representative
Our Office Staff
Sales Process

John Baucom's a good guy and Curtis Ward is 'Aces' in my book :)

Our Installation Crew

Installation of the black plastic vapor barrier hadn't been included on the installation crew's order. Instead of calling the office to see about this, the installation crew pulled off the job. After my call, the issue was clarified and the crew came back out and did a good job. I think they could have save themselves some travel time and us some aggravation by taking ownership of the issue. Not a big deal, but it was a bit disconcerting to us for a little while.

The Cleanup Process

Left the place better than when they got there.

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