Job review from in Knoxville, TN 37918 on 09/03/20

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

I had worked with another company that had done work at my house before I purchased it. The sump pump failed 5 times in 4 years. Each time they would come and replace the pump, but offered me no other solutions to keep it from happening again. I held my breathe every time it rained hard. I was fed up and decided to call Master Services. Johnathan came and did a thorough inspection and told me what needed to be done to ensure no further damage happened to my house. He was kind and honest. He did not try to pressure me into getting m things I did not need. I decided to go with Master Services for this reason. My work was completed almost 2 months ago and so far I am very happy with the work that was done at my home.