Job review from in Knoxville, TN 37921 on 11/24/20

Overall Rating:

4.6  out of 5
Our Overall Service
Call Representative
Sales Process

I received a $2k change order for something, I believe, should have been identified in the initial inspection. My problem is not with the change order it is with the fact that it was missed. We used the quote from Master Services to negotiate the price of the house. We left $2k on the table in negotiations. Also, the rep said that they would build us a new door, it was not on the work order for the crew, but they did build it.

Our Installation Crew
The Cleanup Process

What made you choose our company:

It was recommended by my realtor Andy Sharits. I work for Servpro of Northwest Knoxville and Barry came highly recommended by a few of my colleagues.

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