Job review from in Elizabethton, TN 37643 on 03/18/21

Overall Rating:

4.8  out of 5
Our Overall Service

Master Services is EXCELLENT. The people are friendly from sales, to onsite, to back office. Almost a 5. But really I spent too much time communicating on this and a lot of frustrationg with back office processes (not people). I spent over 2 hours dealing administratively with this when it should have been 30 minutes. Jeremiah and his team (installers) score a 10!

Call Representative

The call representatives are friendly and helpful

Sales Process

Sammy is fabulous, very clear, not wasting my time, expectations exceeded

Our Installation Crew

Is there a score higher than 5 for Jeremiah and his crew? Where is that button?

The Cleanup Process

The best. Jerimiah and crew are great

What made you choose our company:

Two other competitors had been out to price me on the foundation repair (not this job). I did not like them at all. Sammy really made me feel like my work mattered and having done this work knew that your company would be the best for the work--one team so to speak handling multiple related problems. I know Master Services made a profit on me as well it should and it is certainly worth it--the other companies left me with a not good feeling. I have total confidence in Master Servics to help me take care of my old house.

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