Job review from in Johnson City, TN 37604 on 08/02/21

Overall Rating:

4.8  out of 5
Our Overall Service
Call Representative

There was some miscommunication issues with the scheduler. She sent unclear and conflicting information. We finally got it figured out. However, it was annoying, because my husband had to take off work (works from home) for the days that the work was done, so the back and forth was a bit frustrating. She was polite and finally got it figured out; it was just a bit crazy for a couple of days.

Sales Process

Brent is wonderful. He is clear and takes time to clearly and completely answer all of our questions. We truly enjoy working with him. He makes a bad situation much better with his knowledge and the ease of helping us decide what to do and complete our order.

Our Installation Crew

Rick is fantastic and clearly explained what his crew did. He definitely knows his job!

The Cleanup Process

What made you choose our company:

We had the back side of our basement completed almost two years ago, and the process went so well that we knew exactly who we were going to call when we found water intrusion on the front of our house, too.