Job review from in Clintwood, VA 24228 on 05/10/24

Overall Rating:

5  out of 5
Our Overall Service
On time, very respectful and knowledgeable. Quickly installed my pump and water proofing and explained everything along the way. Highly Satisfied. Great group of guys on the install.
Call Representative
She was incredible. Kept the call flowing and answered all my questions.
Sales Process
Amazing no pressure sales pitch. Explained the process and the benefits, but gave me options.
Our Installation Crew
Could not ask for a better crew. Honestly I would invite them all to Christmas dinner. Polite, quick and helpful. Explained the process a few different times during installation and showed me exactly what was happening. I cannot express how wonderful the experience was.
The Cleanup Process
I was upstairs came down for the final inspection and it was like the crew had never been there working. The floor had never been swept since I purchased the place a few months back. So it looked better than before they got there.

What type of work did you have done:

Sump Pump

What made you choose our company:

I called your competitor first. Their salesman came out and after his 2 hour spiel he looked me in the eye and said Ma'am you should call Master Services. They are beating our bids left and right and I only hear good things about their work. So I got a quote from ya'll and you were a few hundred higher than the competitor, but you offered more and provided more options for the future. Ideas I could implement. I could not be happier.

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