Job review from in Townsend, TN 37882 on 11/19/15

Overall Rating:

5  out of 5

I had solicited bids from three companies in the Knoxville area. Two of those companies were pretty much eliminated, on the spot, after they left my residence. I thought the price Master Services quoted was high and, that I would consider getting more estimates. However, after visiting homes here [company had previously done remediation work and seeing the high quality of work done and the recommendation of the happy homeowner I decided to have Master Services do the work because I thought I got a great deal of value of the money I was going to spend. The second reason was because of the high quality and level of professionalism of all the Master Services personnel ... that's to include Nick Hodge who made a subsequent derive call to our residence to correct a crimped condensate line. Great job by everyone.

Our Overall Service
Call Representative
Our Office Staff
Sales Process

Dean Leonard did a thorough job of explaining what would take place, showed examples of the materials that would be used and answered all my questions completely. He was exemplary in returning my phone calls and offering follow up support.

Our Installation Crew

Nick and Ben were professional and thorough. Very efficient and completed the job ahead of time without cutting corners. They made every effort to make sure I was a satisfied customer. They deserve a pay vsraise!

The Cleanup Process

Again, Nick and Ben left the completed job without any evidence of litter of left behind materials.

What made you choose our company:

Review written by previous customers. Inspections of work Master Services had done for neighbors and their recommendations.

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