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Job review from Dan in Maryville, TN 37804 on 03/09/16
Overall Rating:
4 out of 5Again, I appreciate the professional way in which all of your team performed. I wish the results could have been better, but you guys did what you could given the circumstances. And thank you, again, for tyring to make it right at no additional cost to me. Outstanding!
Our Overall Service
Although there were problems with the job, your company and people stepped up and did what you could to ensure that I was satisfied. This is, unfortunately, a rare quality in many of today's service businesses.
Call Representative
Polite, but you may need to hire one more call representative to reduce wait time on the phone.
Our Office Staff
Always very polite
Sales Process
The salesperson oversold what the product and crew could do. They clearly had no field experience with the product which led to a series of problems and solutions that, thankfully, you did at your expense.
Our Installation Crew
These guys were top-notch professionals.
The Cleanup Process
No complaints
What made you choose our company:
I was told to use your company by my realtor.
Nearby Related Reviews:
Maryville, TN 37804
Blount County
Wednesday, March 9th