Job review from in Dyersburg, TN 38024 on 06/15/13

Overall Rating:

4.7  out of 5

I appreciate the fact that any complaints were handled quickly and efficiently, did not expect the owner to call when we asked them to come back up and fix the ducting.

Our Overall Service
Good job only criticism I have is that could use better communication between sales,installation crew, and the homeowner. Had to keep contacting sales rep to figure out when, where and how questions that should have been handled by someone else.
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process
Had some old wood underneath the house after that I had to clean up,and asked them to come back and fix insulation on Hvac duct

What made you choose our company:

Had you quote originally with two others when we bought house, picked other bid because they were cheaper and I thought were doing the same thing. After they got done, problems in the house were not fixed so we saved up more and brought you back out.