Job review from in San Antonio, TX 78228 on 03/25/19

Overall Rating:

4.2  out of 5
Our Overall Service
Mr. Chaney, thanks for connecting on LinkedIn. So also, thanks for the work your company did on our home. I also believe it was Mario who came and lifted our driveway with the foam support product and they sealed all our spaces between each portion of cement. Gregory Sigvaldson 5430 Burgate Farm San Antonio, Texas 78228
Call Representative
Vanessa did a good job scheduling their work as well, she got a 5 here. Thanks again! But see note below on clean up, that lack of response lowered it to a 3.
Sales Process
Also, I first met your sales representatives, Jeffrey and another guy at the Home and Garden Show At the Alamodome where I worked. Michael Olivera, set up our initial contract and sold us on going with your company when we were deciding on how to repair our cracks. They initially were just going to do half of our home installing piers to lift and fortify our house. Later they ended up doing all around our home.
Our Installation Crew
Here's a photo of Diego I believe. He and Juan were Supervisors on our Fountain Repair.
The Cleanup Process
They left rocks in the mound of dirt surrounding the foundation pier holes they filled which I have had to pick up. Vanessa called me last week and said she'd send someone out to pick up the remaining rocks, but she's never got back with me.

What type of work did you have done:

Foundation Repair

What made you choose our company:

I set up 3 appointments with Pier Foundation Repair, who said, "You have no issues, no work is needed." To Foundation Support Specialists, who I felt like their sales representative didn't know our problems and was just trying to book a job. Also, I knew that FSS was an offshoot of Baird, I connected with a FSS Supervisor who I found on LinkedIn. He told me about the origins of both companies. To Michael Olvera, your guy, who did a through job assessing our problems, educating me with his sales notebooks and sales videos by your mother company, SupportWorks, with the problems with homes and foundation issues. And with your lifetime guarantee.

Nearby Related Reviews:

  • Review from Clint in San Antonio, TX

    Josh and Dylan were very knowledgeable about their task and product.

  • Review from Brock in San Antonio, TX

    Thank you

  • Review from Richard in San Antonio, TX

    Work crews very courteous and devoted to making the job right and presentable.

  • Review from Elizabeth in San Antonio, TX

    Diego and his crew are top notch and would recommend them to anyone.

Back to Previous Page
Back to Reviews
FREE Inspection & Estimate!