Job review from in Murray, UT 84107 on 02/05/18

Overall Rating:

4.3  out of 5
Our Overall Service

We appreciated Frank's approach on deciding how many piers to install. Our other bidder wanted to install more, but he said we didn't need that many. We were extremely happy that the cracks in the brick narrowed, so it appears that the garage was actually lifted up and not just stabilized where it was. I give Frank a 5 (was he the salesperson)? The overall 4 comes from the cleanup process.

Sales Process

Assuming that this is Frank. See comments in other sections.

Our Installation Crew

We were impressed their knowledge, and how quickly and hard they worked. We appreciated Ron stopping by to see how the work was going.

The Cleanup Process

They did a good job of cleaning up, but the cement work was not up to the high standards as the rest of the job. The brushed finish doesn't match the surrounding concrete.

What made you choose our company:

Frank's working with us to review our needs and make their bid competitive with others.

Company's Response:

Thank you for letting us know about your great experience with Frank and Ron. We are pleased we were able to help stabilize your home's foundation. Thank you for bringing the issue with the cement work to our attention. Our project manager is addressing this with our crew and we will reach out to you to make sure you are satistifed. Thank you for your business, we truly appreciate it.

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