Job review from Scott in LAYTON, UT 84041 on 06/20/23

Over alll the work that was completed was fantastic. Jake and Dan Lee were very professional and polite. Issue we have is what we expected to be done was not. We were advised it was not in the bid. We were given 3 bids least cost to most expensive. We went with the most expensive, to have EVERYTHING done. They came and did the work, raising the driveway, front walkway, back patio and back garden area patio. Everything looks great except the back of the house and garden area. Where they raised the cement they caused larger cracks, and the patio next to the house pulled away from the foundation leaving the wall exposed to rain seeping into our basement living area. The cracks on the patio have also gotten bigger, allowing water to seep down beneath the work they did. I was advised on what product to buy, so that I could finish the work, being told it would probably be cheaper for me to do the work than for them to do it. I contact the salesman who looked into the issue and said he made a mistake and did not add that to the bid, saying it was his fault. Said he would look and see what could be done. That was a week ago, haven't heard back after i have sent two text messages. Work completed 5 stars, having to finish the work myself 3 stars. Being told i could do their work and paying what we paid for them to do the work, leaves me wondering. I was able to buy the product to fill in the gaps.