Job review from in Culloden, WV 25510 on 12/17/21

Overall Rating:

4.2  out of 5
Our Overall Service
My experience with the sales rep and work crew were great; the call rep not so much. See below.
Call Representative
I did not like being bombarded with requests to take surveys like this one immediately after completion of the project when I was busy cleaning up and reconstructing home systems I had to remove for the project.
Sales Process
The sales rep was fast, professional, and was always able to answer my questions and work with me in determining the scope of my project.
Our Installation Crew
They were very professional and worked diligently for 6 days. They always answered questions and accommodated any requests I had.
The Cleanup Process
Regardless of how much clean up the crew did, it was still a very dusty affair.

What type of work did you have done:

Foundation Repair

What made you choose our company:

Alford responded quickly, presented an understandable estimate broken down by different options, and always kept commitments. The price was fair for the value received.

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