Job review from in Barboursville, WV 25504 on 01/11/22

Overall Rating:

5  out of 5
Our Overall Service
Workers were extremely professional at all times, patient in answering our questions, and worked hard to get the job completed
Call Representative
Very professional and called to schedule and discuss job with us. Even a home visit from I believe a service manager, Dustin Hatfield who explained to us what they were doing and why a couple things needed to be changed from the original plans.
Sales Process
Dustin Hatfield I think was his name. Very professional, took his time explaining everything they were going to do.
Our Installation Crew
They worked so hard all day and only took one break for lunch, then returned promptly to finish the job. The crew foreman, who said it was his first time to be in a foreman, was so professional, tried to keep the mess to a minimum, and cleaned up everything before he left. He was friendly yet professional.
The Cleanup Process
Well done. They picked up everything, tools, waste things, etc. before they left, did a walk through of what they did, and left all the paperwork for us.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

You were highly recommended by our HVAC guy. He is from the Charleston, WV area, and he knew we needed to get our crawlspace moisture proofed. I was most impressed with how professional and knowledgeable each person we spoke with was. They showed up on time, called before they came, and couldn't have been better trained to be respectful to us and to listen to our questions and to answer them. The job is neatly done and again I will use the term "professional."

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