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Job review from Adam in Eagle, WI 53119 on 10/02/18
Overall Rating:
4.6 out of 5Our Overall Service
Was not aware that my egress window cover was not going to be hinged to my house - based on estimate visit, that was my expectation. We had requested a grey window well, not tan. My wife pointed it out after installation and I looked and found that it was not written up on the contract. Still happy with end product, but an unfortunate miscommunication? Both were disappointing, but we are happy with the end result.
Responsiveness
Quick with emails and returning phone messages.
Sales Process
Specific details of end product not clarifies well (see "overall satisfaction").
Our Installation Crew
Incredibly quick. Polite, clean, and professional.
The Cleanup Process
Amazed at their ability to contain concrete dust to avoid covering rest of basement!
Quality of Work
Caulking job looks rushed. 1 nail awkwardly sticks our of middle of the window frome.
Overall Punctuality
Arrived earlier than expected, but I was ready, so no concern.
Professionalism of Company
Dealt with my dad's inquisition and oversight of the project very well. :)
What made you choose our company:
Close estimate to competitors with like products; offered to match competitor's estimate. Would have liked an option to pay in installments for such a costly job, but was prepared for the cost in advance. (Didn't know anything about financing until looking at the website tabs just now.)
Nearby Related Reviews:
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Review from Charlene in Waukesha, WI
Quality of Work:
Rating: 5 out of 5 Stars.
Comment:...
Eagle, WI 53119
Waukesha County
Tuesday, October 2nd