Job review from in Franklin, WI 53132 on 06/05/23

Overall Rating:

5  out of 5
Our Overall Service
Egress window installed 3 weeks ago. Inordinate amount of settling due to the amount of stone in our soil. Al came out today to add backfill. I am very happy with his honesty and service!
Responsiveness
Responded within 24 hours to my call.
Our Office Staff
Absolutely the best! Communication and clarity was outstanding throughout the project, from sales to project completion.
Sales Process
Mike was thorough and able to answer all my questions. Everything he shared relative to the project was spot on!
Our Installation Crew
Al and team were courteous, respectful and very informative. Once project was completed, I couldn't tell they had driven a truck and back hoe through our yard. This was remarkable since it had rained the early morning before our install.
The Cleanup Process
Absolutely perfect!
Quality of Work
I am very happy with the egress window and window well.
Overall Punctuality
Al and team arrived at 7:30A just as office staff said.
Professionalism of Company
See above comments. I would highly recommend Badger Basement Systems. Feel very confident in the water drainage system installed with the egress window.

What made you choose our company:

Primarily due to the drainage system installed as part of the egress project, but also the initial call I made to Badger Basement Systems was very professional. The visit by the sales representative to discuss the project sold me on the organization and the team's knowledge and expertise.

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