Job review from in Fitchburg, WI 53711 on 12/20/14

Overall Rating:

4.7  out of 5

So far, the stuff is holding up, of course. The true test will be when all the snow melts and heavy rain fall occurs in the spring. Thanks again!

Our Overall Service
Call Representative

I give a 4, because the scheduler didn't call me more than once to schedule an appointment. It was my mistake as well for not calling her back right away, because I forgot.. However, I called, left a message on the voicemail, and still didn't get a call back. Then, I called again and left a message with someone else and received a return phone call soon after.

Our Office Staff
Sales Process

The estimator guy was super nice and knowledgeable. He communicated very well with me, called me to tell me the changes in the estimate (since our last estimate) and called again to make sure I had received his email.

Our Installation Crew

They were professional.

The Cleanup Process

I was very happy with the fact that they laid down canvas like fabric from the front door to the basement door, ensuring not to dirty up the floors.

What made you choose our company:

I got recommendations from others to use Badger Basements. The lifetime warranty also appealed to us.