Testimonials for Connecticut Basement Systems

My service person was the best! He was informative, polite, and cleaned up before he left. 

From day one they were very professional and courteous. I sent my inquiry in via the website and got a call back the same day. The office schedules an inspection and in the mean time, they mail an information package and educational book. Of the six companies I had come to see the space and give me their proposal, Connecticut Basement Systems inspector, Ralph, came with no pressure. He presented to me their solution to solve my issues and didn't try to upsell me on anything. The crew arrived on time as promised. They worked very efficiently and hard. The foreman would periodically come get me and show me what they were doing and explain why. At the end of the job the space was left broom-swept clean and neat. No more wet basement and the dehumidifier is working much more efficiently and running less. The house feels less humid upstairs and the basement space looks better too (clean space is white!) Connecticut Basement Systems comes highly recommended!

George had a huge smile on his face when I opened the door! He was delightful.

Steve Cogswell was great! Very friendly and professional!

BJ was excellent! A gentleman, and was marvelous! He did a great job!

5 stars to Kyle Bulkley!

Hi Rob! Everything looks great! We cannot believe how efficient Tibor and his team were as well as Tom. It looks beautiful, beyond our expectation. We didn't realize how fast they would finish. It has been a wonderful experience working with you all. We are so pleased with the project, and can't thank you and your team enough!

Mike was polite, informative, and represented the company well. 

Please know that we are very pleased by ALL the work Steve Cogswell did today at our home.I would like Steve in the future to service our new Aspen Air Purifier which I purchased from him today.  He did a real nice job explaining how the unit works and we are grateful for that!Steve also rerouted the water outflow of our 2 month old Ct. Basement system from the downspout of our Gutters to a temporary fix with outside piping running downhill to our backyard.  He tested the water flow from the inside sump pump and all worked well.He also put us on a ‘cancellation list’ for the Ct. Basement workers who will come to bury the pipes under the lawn.  Please contact us at any time for that work to be done before Late September, the date your office gave Steve.Thanks to Steve we are not as nervous about the upcoming rains tomorrow and Saturday and beyond!Take care & thanks again!    

Johnny returned SD that was repaired and I was happy with him and I would like him next year for annual maintenance!

I wanted to compliment your Service Technician, Scott.  He did a terrific job.  He was thorough and neat, very considerate and went above and beyond the call of duty.

I wanted to compliment your Service Technician, Scott. He did a terrific job. He was thorough and neat, very considerate and went above and beyond the call of duty.

I am very pleased with Jeff's service! I was extremely happy with my new pump and battery. 

Several months ago, I had a serious mold issue in my new home. After not knowing where to turn I found Connecticut Basement Systems but more importantly I found Chuck Stofko. Chuck accurately diagnosed the problem, gave a PowerPoint presentation that was both educational and informative. He walked me through every single step and assured me that the problem would be gone, but that he wouldn’t!    He continues to call to make sure that everything is working properly just as promised. When dealing with these types of problems you come across many people who tell you one thing and do another. Chuck is definitely NOT one of those people. I feel that not only have I chosen a good company, but I realized that I could not have had a better representative than Chuck.  His professionalism and work ethic were remarkable, and I now consider him my friend. 

My service done by David was fantastic! David is a gem and a wonderful representative for the company.