Testimonials for Connecticut Basement Systems

My appointment went perfectly. I would easily rate Steve a 10/10 person to work with. I could not be happier!

I'm extremely happy with Brandon's visit! I would use your company again in a heartbeat!

Doug is wonderful!

Cary, I can truly tell you were a business owner for many years, your professionalism is incredible. Thank you for all of your help and for sharing your basement knowledge.

We are in the process of selling our home and the prospective buyer had an inspection done and the inspector pointed out 11 cracks in the basement walls which we agreed to fix. It was difficult to find anyone available to come after the recent storm . One gentleman came and gave us a price for the work. We felt we should get another opinion which was not easy as everyone was booked out until January. When I called Connecticut Basements Systems, they were booked out as well but we were fortunate that one of their representatives , Chuck Stofko, was working in the area that day and willing to take time out and give us his opinion . To our surprise he informed us that there were only two cracks that needed to be addressed. He also took the time to make a video explaining everything to our buyer who was unable to be here and said he would make himself available to him if he had any further questions or concerns. We were so impressed by his knowledge and ability to clearly explain everything to us and the procedure used in the repairs. We were prepared to fix all the cracks found by the buyers inspection were it not for Chuck Stofko and his expertise and honesty. He went over everything and made us feel confident with the procedure and understand why the 2 cracks needed repair and the others were nothing of concern as they were just settling cracks on a home that is 18 years old. We feel so extremely fortunate and grateful to have had Chuck come to us and relieve the stress we were feeling about getting the job done properly. Will recommend him and this company to anyone in need of basement work.

Mrs. B. called in on 8/16/11 to say that Jamin was terrific, a very good tech that stayed until he found the problem.  She said he treated it like it was his own home and she was very pleased.  Said she was going to write a letter to Larry (the owner) because he was wonderful!

Dan is fabulous! He was professional, polite and amazing guy! 

Thank you for sending Jorge Rodriguez to perform our sump pump maintenance.  He was very professional and spent quality time working on our pumps with clear explanations.  We will follow up at a later date with our dehumidifier.

Rob Anderson is a true profession! Courteous and competent!

Prince was a pleasure to have at our home. He explained everything he was doing in detail and answered any questions I had.

Bruce is excellent! Very professional and thorough! 

Ferdinand was a pleasure and just great! Very informative! 

Dan was very patient, helpful and did not rush me. He explained the process for me to understand. 

He is the most polite individual ever! Very sweet, kind, professional and personable! 

I thought Ismael was fabulous!