Testimonials for Connecticut Basement Systems

Jesse was terrific and I couldn't say enough good things! 

[Mike F] The technician was wonderful, honest, and reliable. He also shared some potential risks/considerations for the intermediate term and was not “selling”. Great service!

Amazing, not pushy, helpful. 

George worked on my basement and he was phenomenal.

We asked Robert W. of Ridgefield, CT. What did you think of our installation crew? He answered " Very professional, very diligent."

Hello My name is Brother Benedict from the Retreat Spot from Ridgefield CT. I just wanted to compliment your service man Tom Gibson, he came out today to assess our water problems out here. I was very impressive, he was exactly on time, and he was just very helpful. He offered a variety of ways to help us. Just very impressed with his approach and your company and thank you very much. I will definitely be doing business with you.  Thank you and God Bless.

I loved George’s attention to detail and methodical service.

Ailton really helped me out--a 10/10 job. He did an amazing job and repositioned my equiptment to help better service my basement. I'm very happy!

George is a wonderful representation of the company. I loved the whole experience -- he was truly fantastic!

Bruce has restored my faith in CTBS!

Ailton Santos was very helpful - overall competent!

Kyle did a great job describing what he would do during the maintenance, showing me the condition of the pump, etc, sharing the testing info on the dehumidifier and so on.  

When Jan W. of Wilton, CT, was asked how satisfied she was with the job we did she stated, "Very Satisfied, the installation crew was polite, knowledgeable and neat. We tried another company with a different approach to solving our leaky basement...it didn't work."

We are a longtime  Connecticut Basement Systems Customer and we write for a moment to commend your  Service Technician Danny Oestreich for his outstanding performance in our service work. Danny is knowledgeable, capable, patient, friendly and serves as an excellent advertisement for your Company. These are the kind of employees who prove to be valuable assets in customer relations and satisfaction. Thanks for having him on your team and available to us

I was very pleased, impressed and appreciative of William's knowledge.