Testimonials for Connecticut Basement Systems

Dan went above and beyond to make sure my home was maintained well. Very pleased@

I had CT Basement put in my system two years ago. It was an expensive procedure but well worth the money as it has kept my basement dry! I still stress when we have HEAVY rains over a long period of time as we did last week! Unfortunately my street flooded which caused my sump pumps to work overtime and excessively hard! When the alarm on my system started blaring and the red light came on I panicked! I called my sales rep Jimmy Stablein at 12:30 am! He went on his computer to check out my system and reassured me all was fine and I would be alright! He went above and beyond and was very kind, especially since he was awakened so late at night! The alarm finally went off when the storm subsided and the next morning the red light turned green. You are to be commended for your excellent system as well as your hiring of valuable sales reps! Hopefully tonight’s storm will not be as damaging!

Bill Hause was professional and thorough! He cleaned out debris and pieces of asphalt ( from a recent new driveway installation). He was sure to clean out the entire track, sump pump and flush the system and made sure everything drained appropriately. He tested the system several times to be sure I would not have any problems! He cleaned up everything. He was pleasant and polite!

Scott was very thorough and was very professional and polite. He was also very patient and answered all of my questions.

Jamin was very polite, he couldn't have been nicer! 

I have had many servicemen come to my home in many, many years but none as nice as Tony who came to service our dehumidifier today. He was efficient, polite, friendly and knowledgeable. He was everything you would want a serviceman to be and more. You are lucky to have him represent your company. 

Cisco and his team were amazing, they were quick, efficient, and polite. The job was finished in 1 afternoon and they left the job site clean. I also was impressed that they were respectful of my health issues and took steps to contain the dust. A big thank you on that one!

Alicia, I absolutely love the double railing and I can grip it beautifully. You might want to give this as an option for older homeowners, knees don’t last, trust me. Now I feel safe going up and down the stairs. I have to say that everyone in your company that I have dealt with over the years has been completely professional, courteous and pleasant, including yourself. Kevon is such a nice young guy. He did great work and went out of his way to find just the right hardware to accommodate my being able to hold on to the railing without hurting my hand in one particular place on the wall. He went out in the horrific weather we had today so things would be exactly as I needed them. I really appreciate that.  Thank you again, Alicia. I will continue to sing the praises of Connecticut Basement Systems. 

A friend gave me your name and your saleman gave a 100% attention to the needs of my home.

Dan is very knowledgeable and pays close attention to detail. 

Ailton was fantastic! I love to see people work hard! 

I was very pleased with Bill, he was terrific! 

Mike Hough was very punctual, and his service was great all the way around. 

The appointment went well, but I was most impressed with Catrell. I wanted the manager to know he did a 10/10 amazing job. 

This young man is a keeper! He came in enthusiastically, neat, clean, and very pleasant. He correctly diagnosed a non-related issue as well!