Testimonials for DryZone LLC

Amy G. lives in Milton, DE with her her family. Her young daughter was experiencing asthma issues. Her asthma was being negatively impacted by the air in the home. The wet, unconditioned crawl space was not a good environment for the health of family. Phil came in and helped walk the family through all of their questions and concerns. He even "showed up a little bit early" which impressed the family from the start. Phil accommodated the family's schedules and did what it took to get the family feeling better again. When Bill, the owner of DryZone  reached out and asked the Amy and her family, "Where do you want to be? What do you want to see happen?", the family knew that there was only one answer which would guarantee good health for their family. They chose DryZone and are thrilled that they made that choice.

When Norbert K bought his house in Millsboro, DE, it already came with crawl space that was encapsulated by DryZone Llc., and was therefore covered under our Transferable Lifetime Warranty -- even though the previous homeowner had failed to keep up with the annual maintenance schedule. Encouraged by the home inspector and by the brochures that accompanied the Warranty, Norbert concluded that it was a good idea to not only keep the current system installed, but get it back on track with a maintenance schedule. Sp he gave DryZone Llc. a call and one of the owners, Heather Anderson, personally answered to the questions he had about the system and the products. During that conversation he decided to add a battery-operated backup sump pump to his system for an extra layer of protection. He was quite impressed with the service person who came to his house as well. "Very intelligent because he answered to all the questions I had To me this is brand new! I had a lot of questions for him and he was very courteous and answered to them." Norbert is very happy with his encapsulated crawl space, and so are his grandchildren: "It just stays nice and clean. As a matter of fact my grandchildren even say that it is like a house under our house. They would like to put sleeping bags under there." -- he says. How much does he like his crawl space encapsulation system? "If I had another house I would put it in! I would recommend it to everybody. It is the best thing that ever happened to the bottom of the house!"

Stonewater Creek, in Millsboro, De, had a party for their community planned to celebrate Memorial Day, but they found a problem surrounding the community pool. Underneath the concrete, they found that the soil under it had started to settle, creating a void, with nothing supporting the concrete. After doing research they learned that removing and replacing the concrete would be a very timely and costly job, pushing back their celebration WEEKS. In their research, they found DryZone and our PolyLevel concrete lifting service. We were able to get the job done, and the concrete supported, just in time for their Memorial Day celebration to go on as scheduled! Listen to what Rich has to say about his experiance with DryZone.

Everything was perfect. No complaints!! Each day everything was cleaned nicely and put away. We used Dry Zone for waterproofing our crawl space and for structural repairs. I can't imagine using anyone else nor would I. I'm sure they are the best in this area.

 I was thrilled when the project was completed. Jose and his crew did a excellent job and I could not be happier.

The installation was great.  I would hire them again.

Steve did a fantastic job and was very knowledgeable ! DryZone is very lucky to have an employee like Steve and the world needs 200 millon more gentlemen like him!    

Beautiful work, great crew and the crawl space is the talk of Rock Hall.  Both my plumber and electrician have been here and they have seen other jobs and they were impressed with your crew as well as the quality of the work and clean-up.  Mario is an excellent crew boss and has very good customer relation/service skills.  He and his team should be commended for their work. Again, thank you, Dry Zone and Mario's team for a job well Done!

Rob, We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful experience with your DryZone crew.  Johnny is a superb salesman. By the time he was finished showing and explaining your products to us, we wanted it all. Obviously due to financial reasons, that was not possible, so he designed a system that fit within our budget to solve our biggest issue which was a wet basement.  Todd did a wonderful job installing our new windows and they look great. He also gave us, and Josh a head up that the WaterGuard system would not fit our basement as Johnny had thought. I have to admit that I was disappointed when I had heard that.  Josh, Mario, Carlos, Taladro, and Sergio said the they have never had concrete that was so hard to remove! However, they kept at it an the installation of the FlowGuard system, TripleSafe sump pump, and SaniDry looks great. I was wondering if you offer a maintenance program for the systems?   So far, with the very wet spring that we have had the basement has stayed perfectly dry! Exactly the results we had hoped for. Please feel free to add us to your references if you would like.  Thank you,  Julie & Susan B.

Steve did a great job. I wanted to select a company that I thought would stand behind their work.

What two reasons led you to choose DryZone over another company? Your salesman Barry Adkins - you know Barry need I say more.   How were your initial call to the office and sales visits handled? Excellent. Courteous, knowledgeable, professional   How did the installation of your project go? Excellent. I couldn’t be happier with the employees representing DryZone - I feel confident telling my friends about the work performed on my house.   Please grade our clean up. Excellent. 2 hard workers you’re lucky to have   Which DryZone employee stood out above the rest? Last year I had the crawl space completely encapsulated the two employees then and the 2 employees this tie installed the supports. As I have said before you fortunate to have such hardworking people who actually care about doing quality work - Doing it right the 1st time!   Do you have any general comments for feedback related to the production team? Give them all raises - I am sure they will like that comment thank you Barry! Thank you Todd!   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes.

What two reasons led you to choose DryZone over another company? This is the 3rd Job that you’ve done for us. Had work done for us in the past and knew you did good work.   How were your initial call to the office and sales visits handled? Excellent   How did the installation of your project go? Excellent   Please grade our clean up. Excellent   Which DryZone employee stood out above the rest? Jose - very good.   Do you have any general commets for feedback related to the produciton team? Very Professional.   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes  

What two reasons led you to choose DryZone over another company? This is the 3rd Job that you’ve done for us. Had work done for us in the past and knew you did good work.   How were your initial call to the office and sales visits handled? Excellent   How did the installation of your project go? Excellent   Please grade our clean up. Excellent   Which DryZone employee stood out above the rest? Jose - very good.   Do you have any general commets for feedback related to the produciton team? Very Professional.   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes

DryZone,  The service technician you sent to perform the recent work on our CleanSpace was very porfessional and did a very nice job. His name is Harry Harrison. Please thank him for me.  Sincerely,  Jim L. 

What two reasons led you to choose DryZone over another company? Name recognition   How were your initial call to the office and sales visits handled? Excellent.   How did the installation of your project go? Excellent.   Please grade our clean up. Excellent.   Which DryZone employee stood out above the rest? Johnny Scarborough always goes the extra mile   Do you have any general comments for feedback related to the production team? All seemed polite, worked hard. The Foremen - good guys.   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes.