Testimonials for Lowcountry Foundation Repair

Donnie K. had a nice Tiki Bar on the pool deck of his Richmond Hill, GA home. Over time, the concrete slabs that made the pool deck and supported the Tiki Bar began to sink, to a point where the entire structure was unsightly unleveled. That is when Donnie decided to call Lowcountry Basement Systems for help. In just a few hours and using the revolutionary PolyLevel Concrete Lifting System, our team raised the tiki bar and the concrete slab back to its original position.

Dr. Burt Prater, a Bluffton resident hailing from the north Georgia mountains, faced unexpected crawl space issues upon moving to a low-groundwater area. Water damage caused sinking floors and weakened joists, risking the subfloor's integrity. Lowcountry Foundation and Crawl Space Repair intervened after initial repairs, encapsulating the crawl space and installing dehumidifiers and pumps. Dr. Prater praised their meticulous work, regular maintenance, and exceptional service, endorsing Lowcountry's expertise for similar challenges.

My experience with your company was top notch and I would use them again. Everybody was so courteous and professional.

Great crew happy enjoying themselves, worked well together. Did great work. I loved your guys great workers!!!

Aaron Martin and John Ryan were absolutely wonderful. They were prompt, answered our questions and were aware of the surroundings, keeping the area tidy. Above all, they were the most polite & well-mannered young men we have dealt with in years. They represented your company as if it were their own. You should be proud of them and the service they rendered.

Hard working and professional, A well run and professional company.

Excellent communication on what was going on and what to expect during the installation process. Only company considered, educated on the technology and explained the bid components.

We were referred to you by two different people. Both people gave your company excellent referrals. Very hard workers! Need to give them a pay increase!

Ms. Kathy and Mr. Robert Videon; Thank you so much for the pics we received.  We signed all the needed papers so they can immediately disburse what is left due to your company.  Again, a million thanks to all the Low Country Basement family for an exceptional job.  We want to extend a special thanks to these fine LCB Ambassadors: Mr. Brian Townsel, arrived at our home being courteous, professional and thorough.  He was very informative and went through all the details of what we can expect and what his findings were in his inspection. Mr. Brian availed himself by phone and email for any other inquiries we had. Mr. Brian completely went above and beyond the call of duty.  At no time did we feel pressure to sign on the dotted line. Mr. Alex Bruno-Cortes and Erik Spikes, two exceptional young men that were instrumental in creating a client trust relationship with Low Country Basement Company and us.  Mr. Alex, for one, stood out as a passionate brand advocate.  He is inspired by where the Low Country Basement Company is headed and he was compelled to share that passion with us by delivering great customer service and interaction. This connected your company’s brand story from the inside out – from Mr. Alex, your employee to us, your consumers. The brand experience was authentic and compelling at every touch point, you’ve created in Mr. Alex a brand ambassador within your own ranks that went beyond 9-5!  And it goes without saying that; Mr. Erik Spikes, was professional, personable, and delivered quality performance through workmanship and communication. This represents a company of integrity and honesty.  Mr. Milton Pate and Tyler Kersey were great to work with friendly, efficient and personable.  Mr. Milton communicated everything that was done from beginning to end.  High quality workmanship! Ms. Kathy you are a charm and exceptional in your delivery from start to finish.  You are the first welcoming voice that opened the path to experiencing top notch service.  And the last to seal that client trust relationship.  Hopefully, the CEO can appreciate your exemplary service and dedication to his company. Finally there is a company out there that cares about their work and the finished product. Five stars quality and kudos to your entire company for having such great LCB Ambassadors representing your company.  This may seem awkward but please pass this letter to your CEO for us.  Exceptional work should always be recognized.  I will 200% recommend LCB to my friends, neighbors and family because of this awesome experience! Best Regards, From two gratified consumers;   MA Concepcion  Wm. Concepcion

Experience was Excellent. Installation crew arrived on time. Was referred to low country and chose them over other company due to inspector.

Awesome! Aaron and John did a great job and were very clear in communicating what was going to happen. Aaron asked all of the right questions before work began to ensure that we were on the same page to achieve the desired outcome. One of my best experiences with a service company, ever.

Aaron and his crew worked extremely hard. There customer service and dedication is a true asset to your company.  

One of the most professional and efficient crews I have ever encountered in 40 years of home ownership. Aaron and John were fantastic. Very professional. I would recommend them highly to anyone; in fact, I've already done so. Rating: A+

I wish to express my appreciation for the services we have recently received from Lowcountry Basement. All employees my wife and I have dealt with, some in person, some repeatedly by phone, have been bright, articulate, personable, and thoroughly professional. This includes salesman John, Ashley, Amanda, and especially installation team Aaron and John. These two young men worked long hours at a brisk pace to get our job done quickly and well. It is important to add that they too are articulate, polite and efficient. Though I can't judge the technical achievements except by future results, their work appears to have been well done. A hearty thanks to you all.

Dear Rob and Nancy, I would like to take a moment of your time and tell you how impressed we were with Aaron and David who did our crawl space encapsulation. They arrived on time, neat, clean and full of enthusiasm. They had all the answers to my many questions and then went right to work and seemed to enjoy the work they were doing, but more so, doing it together. The best thing though, was Aaron and David are Army veterans’ and with me being an Air Force veteran we shared many tall tails. It was a pleasure having them at our home. Thank them for the great job they did and thank you for hiring veterans.   Sincerely, John Dunne