Testimonials for MidAmerica Basement Systems

Several years ago when we had the sump pump installed, we saw signs up in the neighborhood showing that others were using MidAmerica Basement. We are satisfied with the work done. No water problems any more!  Tim Lopez presented a friendly helpful image of your company. Tim worked quickly and responsibly. He found our system to working well. I appreciate his service.

I WANT TO LET YOU KNOW THAT NATE HAUSER WAS VERY PROFESSIONAL, COURTEOUS AND INFORMATIVE. I COULDN'T BE MORE PLEASED. HE WAS THOROUGH, QUICK, AND EXPLAINED EVERYTHING HE DID TO MY SATISFACTION. HE IS A GREAT ASSET TO YOUR COMPANY! (yes, I'm old enough to know what customer service USED to be -- and your company has re-instated it!) MY NEPHEW HAD YOUR COMPANY WATERPROOF HIS BASEMENT AND HE WAS VERY HAPPY WITH THE WORK

Very happy with the prompt response of all employees to questions, phone calls, emails,

I really enjoyed the packet, it showed me who I was going to be meeting with and had a book with information about my problem. I heard about you guys at the QC Expo.

I heard about you from our relatives and when we started doing a little bit of research we really liked your reputation.  Our design specialist was very friendly and knowledgeable. 

Its nice to see a dry basement! We have had almost 3 inches of rain with no problems whatsoever. The crew was very personable and pleasant. I thought the office staff was great.  Josh was great. He spent a lot of time with us in an eveing to make sure we understood the system. His presentation was wonderful. The packet we received before the appointment was very informative and impressive! The impressive presentation prior to the sell and the fact that waterproofing in your speciality, not a side line were the two main reasons why we went with your company.

I chose your company because of all of the recommendations I got. I am very satisfied with the work done as well.

I am very satisfied with the completence of the job. The crew was pleasant and knowledgeable. The office staff was excellent; they were very helpful. I thought Eric did a good job with his presentation. The explanation and the warranty of the work were two aspects that I really liked about your company.

MidAmerica Basement Systems provided a good service and a good follow-up. Keep up the good work! The crew was courteous as was the office staff and sales rep. The office was also very helpful.

The office staff was very courteous and helpful. I thought the crew was polite as well. I am pleased with the work completed.

The installation crew were nice guys and I was happy with the installation of the reinforcers. The office staff did a good job. Your company was the only one that I knew of around this area that did this type of work.

On time, reasonably priced, did great job, cleaned up.

I will be very thankful when we get a lot of rain at one time and have no water in the basement. I liked that your company guarantees your work and your employees sounded like they knew what they were talking about. A friend referred me to your company and I am glad they did.

We experienced total satisfaction with everything this company did. We especially liked the guarantee - would not have even considered a contractor - without a guarantee and you putting it in your ads. We chose your company because of the guarantee and the sales representative presentation. There was no hard pressure. The crew was competent, polite, neat, and did a good job. We were very satisfied with the clean up job they did as well. The rep did a good job with his presentation.

The information packet was very useful when we met with our representative.  He answered any questions we had plus when he left we were able to call him with more questions that he answered.  The installation crew was great as well as the office staff.  Very polite and friendly!