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Job review from Michael in Lawrenceburg, KY 40342 on 06/05/16
Overall Rating:
4.6 out of 5Our Overall Service
I am very satisfied overall with Basement Doctor. The only big thing I can think of that would have improved my experience is the length of time in between removing my porch and completing the job. I understand the difficulty scheduling jobs prior to arriving, just my personal thought.
Call Representative
Didn't have any lengthy conversation. Was courteous and professional.
Sales Process
Dennis was great to work with. He was knowledgeable and helpful when I had questions. I was left with the impression that there would have been some tuck pointing done afterwards. Probably wasn't done due to the condition of the wall, which I understand.
Our Installation Crew
Great crew! Andrew was especially helpful at keeping me informed during entire job.
The Cleanup Process
Crew did a good job keeping mess to minimum. This was just a messy job, particularly outside with the type of soil and other conditions, nevertheless, cleanup continues. Wasn't possible for the crew to do anymore at the time.
What made you choose our company:
I chose Basement Doctor from the online research I did previous to calling their office. I was looking for a local, reputable company with references that would offer a good warranty and reliable service during and after the repair. Overall, I was pleased with the work they performed, as my foundation repair was quite the challenge. This is always expensive work, especially when excavation is required, however I feel that it was money well spent, and at a reasonable cost. I will recommend Basement Doctor and their staff.
Nearby Related Reviews:
Lawrenceburg, KY 40342
Anderson County
Sunday, June 5th