Testimonials for The Basement Doctor of Central Kentucky

Brent was considerate, very professional, accommodated my requests. I felt confident he would do a good job, and he and his crew did. The sales person made me feel comfortable and confident the job would be done correctly. The work was done on the day as they planned, even with rain delays.

Everyone was a pleasure to work with!  Especially Ed Pikar and Harry Birkley! 

Daniel and the entire crew were not only super friendly but completely professional. They were on time, did their work both efficiently and effectively and when the project was completed, it looked great. I can't say enough about this crew, they really did a great job.

My service tech Michael K. was outstanding; he was on time, professional, knowledgeable, and very accommodating. He could not have done better. I really appreciate this team, they get the job done and are very helpful.

I am very satisfied overall with The Basement Doctor.  Dennis was great to work with.  He was knowledgeable and helpful when I had questions.   Great crew!  Andrew was especially helpful at keeping me informed during the entire job.  They did a good job keeping the mess to a minimum.   I chose The Basement Doctor from online research I did previous to calling their office.  I was looking for a local, reputable company with references that would offer a good warranty and reliable service during and after the repair.  Overall I was pleased with the work they performed, as my foundation repair was quite the challenge.  This is always expensive work, especially when excavation is required, however I feel it was money well spent, and at a reasonable cost.  I will recommend The Basement Doctor and their staff!

I was highly satisfied with the work you did for me!  Thanks!  

Very organized, neat and professional job!

The office staff was very pleasant and very efficient.  We had seen the commercials on TV.  We were very pleased with technician, Terry Steele. When he came for the pre checkup, he kept us informed about when his arrival would be since he was working late.  Also, he was so well mannered and answered our questions. 

I sure miss your crew!  It was a pleasure to work with you! 

Every aspect was professional. We are extremely pleased with the outcome.

I chose your company because of the attitude of concern and wanting to help the customer. I don't know everything and I really felt I was informed on the process and should I have any future questions or problems I was assured they would still be available for HELP!  Another great quality in this company.  Going to Facebook to brag on Basement Doctor of Kentucky. Kept appointments, no excuses and prompt with advising an anxious home owner of the problems and how to deal with them in an efficient manner. Again prompt on response time upon my getting in touch by phone and e-mail Very courteous office staff. Very to the point and a quote given promptly.  Roger was very patient with an upset homeowner who was very worried about their basement and property.  He was great! If I could I would give Andy H. and his crew Andrew and Ken a 10 (instead of a 5 Best)on promptness, courtesy, patience.......When my home is injured I want it fixed right and now and by professionals and that is exactly what I received from Andy H and Andrew and Ken.  Great Representatives of this company!  I did not know about clean-up it was just done and I was invited to take a look at the site and all work done to make sure the customer was satisfied.  Imagine that! A company putting the customer first.  I felt pampered. I asked to have a sign put in my yard as this is how impressed I was with Basement Doctor of Kentucky and I want my neighbors to have them to go to without the worry of integrity and know how to correct their problems.  Really impressed with my experience all way around!  Mrs. Diana S. of Louisville, KY.

Evelyn spoke to Tony, who is the Certified Inspector for this job, and told him that she is very pleased with the work she had done.  The crew on this job were Michael Jordan and Jordan Morgan.  

Response to my inquiry for a bid for my repair job was promptly completed.  Estimator's survey of the job was thorough, concisely explained, very detailed in work to be performed, time to completion, materials and work methods to be used.Work was completed on scheduled date and inside time frame quoted.  Pictures of the work in progress and the work when completed were supplied per my request.  Job site was cleaned up to my satisfaction.I had three bids on this work submitted and the price and warranty was competitive.  Happy to work with a local firm.Highly recommended.

My wife and I saw your ad on TV!  I cannot say enough good things about Rich, our salesman, and the installation crew: Andy, Andrew, Terry & James.  All were great to have around, very respectful and most efficient.  We are most pleased with the results and have mentioned the process to several folks and suggested they give you a call.  Thanks so much for your fine service!!!

I was trying to leave a review for Michael Klemens, the service tech who came to our home on Monday, March 29th for our annual inspection. I just want to let you know he did an awesome job and also repaired a problem we did not know we had. He is very friendly and professional in doing his job. Thank you!