Testimonials for Basement Systems USA

Javier was wonderful, absolutely excellent, he answered all of my questions, was very thorough, he took care of everything, showed me everything and explained everything he is just really great!

The crew was conscientious and dedicated and Morgan was very attentive and more than happy to accommodate.

We wanted to express our happiness with an awesome job done on our basement. We went from a dreary cellar to a room our family can enjoy! Charlie was helpful in taking our ideas and making them work, keeping cost in mind. We are pleased with the quality and workmanship of your employees and the courteous & respectful attitudes they have.

Crew was fantastic, hard working, professional and friendly

Jeff was very professional, friendly and knowledgable

Tim Schlegal did an excellent job explaining the problems in my basement as well as the products your company has developed to deal with such issues. I was convinced your company had the solutions and was ready for a successful, guaranteed fix. Javier and Benjamin were polite considerate and incredibly hard working. Javier consulted me when he found an additional crack in my wall as well as to confirm the correct floor coloring I chose. Javier demonstrated that he was dedicated to his job by coming back on a Saturday, the 6th day in a row to complete the job. He made sure I was happy with the end results. It has rained twice since the work has been completed and there has been no leaking. Please know how happy this makes me! Based on my experience I will not hesitate to recommend your company to my friends and family, especially if they can receive information from Tim and work with Javier.

My installation (smart sump and dehumidifier) was done 12 years ago. I recently had an issue and basement systems had a technician come out within a week. He performed a few tests and determined that the battery needed to be replaced. The technician, John, was professional, very knowledgeable and friendly. He is absolutely an asset to your company. I am extremely happy with everything and highly recommend them. Please feel free to use me as a reference. Thank you!

They were great and very considerate, made sure I knew what was going on, gave me plenty of time to ask questions etc.. great overall day, no issues.

We are very happy with What’s been done here over the past few days. It looks better, feels better, smells better. We feel a sense of security and confidence now. You guys did a great job!

They immediately called a sales rep who immediately contacted me. Mr. Keene fully explained the system I wanted installed. Several times he even answered the phone calls while on vacation, to answer additional questions I had. Outstanding. Put plastic sheet over HVAC unit, water heater and some personal stuff I could not move from the basement. Concrete dust was at an absolute minumum. They did the complete install in one day. Completely wiped down all the basement walls and personal basement stuff, hauled away 100% of the demolition conrete and plastic sheeting. Swept entire floor . I went to the internet for a local basement waterproofing company. Your website impressed me very much when compared to the rest that popped up. I made the right choice.

Javier was great, did an awesome job!

I meant to mention the salesman that came out to my house and helped me resolve the issue. His name is Donald Bradshaw your company should be Proud & Grateful for his services he is Awesome!! His ability to talk with as well explain everything is exceptional!! Thanks Teresa Worley

Dear Pete, I am writing this letter to let you know I am very impressed with the job your crew did on my basement. They worked neatly and professionally throughout the entire duration of this job. They took the time to explain every detail to me, as well as answer all of my questions...I probably asked way to many!! I have 100 employees that report to me and I always enjoy when a customer goes out of his or her way to let me know they were impressed with our service. I am sure you feel the same way! Thanks again for the great work.  Bob L.

cannot say enough about this company! For years, the smell and atmosphere in my basement affected the air quality in my entire home. They came in and ripped everything out. They installed the zen wall, dehumidifier, and the triple safe sun pump. They did an outstanding job, solved the problem, and now I can literally sit in the basement and breath fresh air! Now, let's talk about the staff. Tim was my sales rep and he explained everything from start to finish. He even had a diagram on his computer and printed out on the spot what was going to happen. There was no pushy salesman work to sell me something I did not need, but sold me what I needed to solve the problem. Jorge was an awesome foreman and his crew did an excellent job! The job was done on-time with no mess left behind. Then there was Scott the service manager. He answered every question I had after the work was done and ensured everything was done to my satisfaction. Listen, I like to save money just like everyone else, and while they may not be the cheapest around, they do QUALITY work and do what they say. Plus, they are there whenever you need them. They are extremely PROFESSIONAL, and in this day and age, Quality and Professionalism is hard to come by. My neighbors were so impressed with their work when I showed him, he hired them to do their basement. Thanks for a great job!

I can't tell you how much we appreciate you looking out for us and making sure this job was done right. You are a true professional and we are super impressed!