Testimonials for Basement Systems USA

I would like to take this opportunity to thank all of your crew who worked on my basement. They were all conscientious and hard-working throughout the project. I would especially like to comment K.C. He paid attention to detail and really took pride in his work. Mr Harris, the inspector from the Redevelopment Authority of Philadelphia, also commented on the good work performed by K.C., who was putting the finishing touches on the job when he came through my home. Again, all of your crew did a great job and turned my basement into a room I will enjoy for a long time to come. Thank you, Eileen

My company had Basement Systems USA finish our basement at our office and I highly recommend their work! The basement turned out better than expected. The Foreman, Chris, was very good at communicating and always made sure the job site was clean at the end of the day. My company deals with a lot of different contractors and from my experience this company is very professional and does quality work. I would highly recommend them.

We found mold infesting the carpet in the basement. We pulled out and threw away the carpet, and discovered that the concrete underneath was in pretty bad shape, so we didn't want to do the tiling ourselves. Talked to a couple places, Basement Systems USA was the most professional and knowledgeable and their prices were fair. We're very happy with the work they did. The estimate guy spent a long time with us and explained our options in great detail, never pressured or rushed us. We were able to schedule the installation for within a few weeks, which was great - we use the basement as a work space, and it was disruptive to have it out of commission. The workmen were a little late (really a little - less than a half hour) and hadn't called to give us a head's up, which is why I gave a B in that category - it annoys my husband when he doesn't know how long it will be until the workers arrive. Once the two men arrived, though, they were courteous and competent. They were honest with us about what they could and couldn't do given the shape of the concrete (i.e., there was no way we'd get a level floor down there without major concrete work), and they did a very nice job, and left everything spotless - definitely the most efficient and clean installation job we've had done. It wasn't cheap, but we felt it was a reasonable price and a good investment, and with the solid installation job to top it off, we're very happy with our choice. 

 My apologies for not reaching out to you sooner. Firstly, Thank you taking the time to inspect and provide an estimate for my crawlspace jobs. I was extremely impressed with your knowledge, experience and good nature.      Your presentation left me with no doubt, Basement Systems USA would provide a premium product, provide expert installation by an experienced crew and the job would be done in a timely manner. I was extremely impressed with your knowledge, experience and good nature. I will happily recommend you and your company should I meet someone in need of your line of services. 

I just wanted to say we were very pleased with Tony'€™s work on our crawl space. He was keen to do a good job and kept us in the loop on everything. We were confident that he would complete the job as specified by Jan in our contract.

Mike did a great job explaining the process and quoting me an estimate. I am passing the info along to the buyer of home with a credit toward the encapsulation process. I hope they do it! Their names are Natasha and Barry Graham, and settlement is Nov 1.

The crew were professional,courteous they showed the progress as they were completeing the work .All in all I would hire that crew again. They cleaned up ever day they worked. The salesman was willing to give me a day to make my decision, the office personal was also friendly and courteous and the prompt service with your company was appreciated. I would recommend your company to anyone.