Testimonials for Ayers Basement Systems

The call representative and the installation crew were polite, attentive, and professional. The salesman had great enthusiasm for the product. The clean-up and finished product was very attractive!

The salesman was great- he answered all our questions and listened to all our concerns. This crew was amazing too! The foreman was attentive and responded above and beyond to address all of our questions and concerns. The crew were courteous, respectful of our property, and a pleasure to work with. Any concerns we had were addressed immediately and they went above and beyond what we asked them to do. 

Of the fifteen years since Cathy D. moved into her home in Mason, Michigan, the last five were especially difficult because of terrible water issues in her basement. After heavy rains her basement would become severely flooded. That is when she called Ayers Basement Systems for help. When inspecting her basement, they found some very unique conditions that would require some adaptation of their current interior basement drainage tiles to work.   Typically, WaterGuard drain tiles are installed on top of the footing, but her home had been built with uncommonly thick footing. The crew then opted for an alternative method, which consisted of installing the drain by the interior edge of the footing to capture ground water, and a flange against the wall to collect any water seeping through the block walls. BrightWall panels, which fit snuggly into the drainage system, serve as a vapor barrier and help brighten up the stained basement walls. Cathy was very pleased with the knowledge, professionalism, and cleanliness of the crew and even more pleased with the results. Her basement was put to the test several times since then, by storms and snow melt, and her basement remained dry, clean and comfortable. When it comes to basement waterproofing in Lansing, Kalamazoo, Grand Rapids and surrounding areas, trust Virgil Ayers and his team at Ayers Basement Systems. They are Michigan’s experts in “All Things Basementy!”

Jason's Commercial building in Lansing, MI had two problems that needed to be addressed. There were foundation drainage problems, and water was leaking into the facility's elevator shaft. He chose Ayers Basement Systems for the job mostly due to the flexibility of all the exclusive and patented products we offer, that allowed us to custom design a solution that works of all his very specific problems. "Every water control situation is not the same. It is very possible that they will have to design a solution that fits your needs, that is not the same as somebody else's, and I think they were expertly equipped to be able to do that," -- explains Jason.

http://www.ayersbasementsystems.com | 1-888-492-0231 Tammy and Brian R. from called Ayers Basement Systems for help fixing a crack in the basement of their Lansing, MI home. They were very impressed with the level of service they received from everyone in our team, but they were particularly happy with the fact that Ayers Basement Systems had a solution to fix the basement from the interior, without the need of disruptive exterior excavation. They were also very impressed with the fact that the repairs are backed by a Transferable Lifetime Warranty.

  Gene D.'s home in Holland, MI was built in the late 1890s -- and as you would expect in a home that old -- the basement had its share of problems, which could be felt throughout the house. Lack of proper foundation drainage led to water seepage. The moisture wicking through the irregular stone walls, and the floor created a humid, moldy and musty smelling environment in the basement. Because the air in any building moves upwards, the musty smells were being carried upstairs, along with a lot of the humidity. The floors above the basement were always very cold and the rooms, uncomfortable. Fortunately, Gene called Ayers Basement Systems to the rescue, and they went above and beyond to make sure the job was done correctly, and the basement was permanently sealed and waterproofed. Gene now has a dry, clean and healthy basement, a more comfortable home and, with our Transferable Lifetime Warranty, Gene and his family can continue enjoying their beautiful old house and dry basement for many years to come!

Tammy's home in Elk Rapids, MI had a wet basement. After a couple weeks of seeing Ayers Basement Systems commercials during the local morning news show, she decided to call the company for an estimate. After inspecting the basement, the company's system design specialist outlined all their options, which included doing the work from the outside and digging out the foundation to replace the drain tile, or installing and interior drainage system along the internal perimeter of the basement walls. Tammy is very impressed with the entire experience he had in dealing with the company, and extremely satisfied with the results. She's been recommending Ayers Basement Systems to many of her own customers who purchased properties with wet basements, and they too are very happy with the company.

For twenty years, Mr. and Mrs. S. dealt with extremely high humidity levels in their Hillsdale, MI home. The problem was so severe that during the wintertime, they would notice condensation all over the windows which they had to constantly wipe off, and even leave towels near the windows to collect dripping water. Mr. S. suspected that their crawl space could be the cause of their woes, but never did any research on the subject. He also felt that crawling into that space to inspect and properly fix it was too big a job for him to tackle on his own. One day he finally decided to get an estimate and see how much it would cost to get his crawl space fixed, and as a savvy homeowner, he did his homework first, searching online for a solution. When he came across Ayers Basement Systems' website, he didn't need to research any other company doing similar work. The more he read about the company's crawl space encapsulation solution, the more confident he felt that this was the right solution for his home. "I didn't want the cheap job. I wanted the good job." -- he explains. Mrs S. was extremely impressed with the production crew from the minute they arrived at her house and introduced themselves. "We had other companies come in and do various works around our home, but this is the first time I had a company -- when they started to work -- to introduce themselves individually. She was also very pleased with the professionalism and cleanliness of the entire crew, who cleaned up after themselves at the end of each day. As for the results, the S. were also very pleased. According to Mr. S., the humidity level in the entire house dropped significantly. They would gladly recommend Ayers Basement Systems to anyone having crawl space problems.

Ayers Basement Systems had previously fixed the basement of two close family members. That is why, when it came the time to fix the crawl space of his new home, Pat S, knew exactly which company he wanted to hire for the job! And he couldn't be happier with the results!

Usually I would call multiple companies to make a sound decision on which service providers to use. In this case, due to the professionalism and information presented, I used Ayers without other investigation. Definitely a compliment to your internal staff.

The sales guy, Dave P., was very knowledgeable and the crew was very polite

I met the Ayers rep at the MSU Lansing Home Show and set up an inspection. A year ago I had contacted 4 other companies and none of them were interested in the job. Ayers had exactly the technology needed to fix things.  I was VERY impressed with the foreman (Evan) and assistant (Austin). They were here twice; once for garage repair and once for deck piers. 2 other helpers were in attendance at various times and did well. Evan was very knowledgeable about the project and the options and instilled a lot of confidence. He and his crew worked smoothly and constantly, exhibiting an extremely positive work ethic. Both Evan and Austin quickly tackled physically demanding jobs and kept at them until satisfactorily completed. It was a pleasure to have young men such as these do the work and to be able to relax and know it was going to be done correctly. The jobs were a bit unique; a concrete block garage collapsing into the creek was stabilized, and a large deck that had tilted was restored to level and made secure. The deck overhung a steep creek bank and required some creative, difficult work. Evan and Austin are definitely valuable assets for the company. The crew attended to all details in a very systematic fashion. They cleaned up all that was expected of them. The quality of the work appears to be top notch.    

The installation crew was top of the line and the clean-up was excellent

They were all wonderful and polite

The quality of Ayers' workmanship in the foundation repair work of our house was outstanding. Adam and his crew were polite, on time and hard working. Our basement was left in great shape. No piles of sand or dirt were left. Now our house has been lifted to the original position, and we look forward to no more problems. We are finally getting the drywall in our house fixed. Although this drywall work is expensive, it's a great feeling to know that our house is now on solid "piers" and it will never crack apart again. Thanks to Ayers for a job well done.