Testimonials for DBS

They provided excellent customer service and follow-up.

The team that came out was very professional and completed the work on the agreed upon timeline! During the final walkthrough, they answered all my questions and explained how to take care of the system.

We had water coming into our basement through the slab and needed to have a sump pump installed and DBS was the first place we called. Right from the initial conversation with Paige to the gentleman Henrik who came to inspect and give us a quote, and finally to the crew who did all the work, Lee Krouse and Chris, we are 100% pleased with the process and information provided.   However, the crew Lee and Chris went over and above to make this frightening situation less daunting. From the moment they arrived in our home we were treated with respect, our home was treating with respect, they kept us informed every step of the way, they answered all of our questions, they showed us things we’d not realized about or cement floor, educated us on the products that were being used, and were enthusiastic and upbeat the entire time. There was *not one moment* that we regretted calling DBS to fix our basement. Lee and Chris took the time to make sure that as homeowners we were informed and happy with the entire process from the jackhammering straight down to finishing of the concrete. These two guys are an amazing team who work well together, smile freely, laugh often, and genuinely seem to enjoy each others company while working.   They also took the time to show our youngest child interesting aspects of the rubble they were hauling out, and answered all of his questions as they came up and down out of the basement. 10/10 for customer service. 10/10 for teamwork. 10/10 for quality and competency. 10/10 for onsite customer support. Lee and Chris took our scary basement problem and left us with a beautifully fixed basement that we aren’t going to worry about any more. Kudos to DBS, and Lee and Chris. DBS is where you need to call to have home repairs.

These guys were amazing; from start to finish, they exceeded my expectations. It’s scary having someone dig into your basement; their professionalism gave me confidence the job would get done, and it would be done right.

They were very professional in addressing the water damage issue in my basement bedroom, putting in the new wall and flooring, along with tile problem in the bathroom. Enjoyed their company also.

Did an excellent job everything was done perfectly. Kept us updated on every step of the project. Wouldn't hesitate to use again thank you.

Denny did a wonderful job. He was courteous, knowledgable, and responsive.

The whole crew from DBS was fantastic to work with. Anytime I had any questions, they were very timely with a response. Steve, Dave, Alex, and Brandon went above and beyond to make our space perfect. The quote was right on. We could not be more pleased with our experience and the finished project. Thank you, DBS!

Good job Mark...very happy with the work and will be calling in the spring with more!

DBS was very thorough in explaining everything they had done. They did fast, clean work. Cleaned up behind themselves, very pleasant young men who came, did their job, explained everything, and left. 

I am extremely happy with DBS Residential Solutions. They encapsulated my basement by foaming the rim joist, laying down a 20 mil plastic blanket on the portion of my basement which is a crawl space and installing a commercial grade dehumidifier and drainage system. This solution remedied the dampness and musty odor which existed in my entire house. I told them I wanted to breathe the best air in the world and now I do. DBS did the job in one day and the job was scheduled and completed in less than three weeks. Their crew worked hard, fast and explained everything in great detail.

It took me a long time to figure out what to do with a damp 1896 basement with a small spot where water trickled in through the wall. I finally saw a television ad for DBS and its lifetime transferrable warranty. From the assessment and sales process through completion of the work I felt fully informed and am extremely satisfied with their professionalism and quality of the work done. My days of dragging wet towels to the washer and dryer are over - thank you!

This was our first major project on the home we bought a year ago and we were nervous about all of it. Everyone at DBS were so professional and kind. I truly felt taken care of every step of the way.

We had a great experience with DBS from start to finish

Rich was very helpful answering our questions, providing a model for the work with pricing & flexibility as we walked thru what work we wanted to have done. Also the crew doing the work were professional & hardworking. They welcomed my husbands input as he worked with them during the installation. Rich stopped by the first day of work too & you could tell there is a very good working relationship between the crew & sales office. We love the installation that your crew did and we are extremely satisfied with the results!