Testimonials for Thrasher Foundation Repair

I wanted to compliment and commend Barry for the excellent service he provided in servicing our two sump pumps. He is always professional in his manner and very thorough in his explanations when communicating with us! I love that he takes off his shoes and the great customer service! Barry calls before he comes and is always on time. I believe Barry should be complimented for his effort and hard work as an employee of Thrasher. I also want to note that my husband is a university professor @ the College of Business and he will be using Barry and Thrasher in his lectures in a HIGHLY POSITIVE LIGHT! To me there is no other name in the business. It's a no brainer!

The install went great, you guys had an opening and were able to get me in right away. Thanks for your help! You guys have a well run organization - feel free to use me as a referral any time.

Thrasher was recommended to me by my dad.  They did excellent work, were very affordable and finished on time. 

We selected Thrasher for several reasons. First of all, their very informative commercial on TV is what led me to recognize that we even had a problem. Second, the pre-appointment materials were extremely helpful in preparing ourselves for the appointment. Finally, the several calls I made to the office with questions were by far the most incredible customer service I have ever experienced. In fact, I told my husband even before our appointment that I wanted to work with this company because the office staff was so great. So, I could only believe that the rest of the team would be just as great. As expected, the job went very well and of my questions were answered. I loved that as the work was being done the various stages were explained. This gave me comfort that my husband and I made the right decision. Thanks for the most wonderful experience.

"I just wanted to let you know how impressed I was with the work of the team that came to our house. They were professional, courteous, hard-working and did a wonderful job. I have already recommended your company to three of my friends – thanks for everything."

I called Thrasher and sent an email during off business hours when I initially learned of water in the basement of the house my wife and I were scheduled to purchase in less than a week. I then followed up the next morning and was greeted by your courteous staff on the phone who had obviously listened to my message or read the email I sent. The staff worked to get me an estimate in less than 24 hours.

Best presentation by a salesperson . . most detailed and itemized.  Very thorough, professional and enstilled great confidence.  Competition was very poorly presented, bid was sloppily done . . . just hand written with itemization and his solution was not realistic.  The competitor was a little cheaper but everything about the presentation, the salesman, etc. just said "slipshod" to me.  I figure I pay a little more but I have a better value.  I felt much more comfortable and confident with Thrasher than the guy from the competitor.  I think you get what you pay for!

"As a customer of 12+ years I knew I could reply on Thrasher's work which is why I called when my new home needed waterproofing."

I'm really happy with the system installation in my home. I haven't seen any water since it was installed, and it's such a relief. I'm thrilled that I can now keep my home dry and free from water.

We used Thrasher because we needed waterproofing. Thrasher's sales person stayed in touch, while the other contractor did not return his revised estimate that he had promised.  We had used Thrasher in our old home and had no complaints, plus other people spoke highly of Thrasher.

It was a delight dealing with Carl. He explained things well, answered all my questions, and was very professional. The best thing is they cleaned up after themselves: no pop cups, cans, sunflower seeds, cigarette butts, anythiing. WE have seen it all.  We were impressed by employee conduct. Communication with the customer is what locks up the ability to excel and you have found the key! The emails prior to work date and the phone call saying they are on their way. Thrasher doesn't leave the customer wondering which end is up! Salesman Bob knew his stuff. He isn't out there selling widgets when he really only has whatnots.   Seems like Thrasher has a pretty tight ship!  Which is good given the business you're in!

It leaks in my basement when it rains or the snow melts. The Thrasher crew is here finishing up as I write this. They are doing a fabulous job. It is quite an undertaking but the workers sure know what they are doing. I was anxious before the job was to start. The Team Leader, Julian, came first that day to answer my questions and concerns. His crew members came shortly after that and all three guys started work right away. I was amazed at how much they are doing in such a short time. Now I will be able to use my basement and enjoy it. Thank you so much! 

Micah, Julian and the crew were wonderful! I just love the job and the work done on my home. I am reaching out to everyone I can and referring Thrasher!

I have been a longtime customer of Thrasher and,  I appreciate the work that everyone does. Every single person I’ve met from Thrasher is helpful and cares about the work they do.

Referred by our realtor.  GREAT CUSTOMER SERVICE!