Testimonials for Quality 1st Basement Systems

I'm writing to let you know how pleased I am with the job Sha'Chon did at my home today. He did a fantastic job. It is rock solid with no problems at all. Today, he performed the annual maintenance on my system. His knowledge, expertise and thoroughness cannot be beat. He has a pleasant disposition and answers any questions with a thoughtful concise response. Clearly Sha’Chon is an employee who takes great pride in representing your company. In my opinion, an employee like Sha’Chon puts a positive face to go with the name of the company. I am certain he has a bright future with Quality 1st.

Just wanted to thank you for the wonderful service, So far everything is in working order.  Also must say your service tech Randy was excellent. He took the time to explain everything, he was one of the reasons I used your company as well. I had the utmost confidence in his presentation to have you come in and do the job and i'm very happy. Thank You !

I plan on requesting Collin for my next appointment. He is an excellent worker.

Staff was great. He was very professional, a wealth of information and very helpful. Arturo and Jose were above average. Also very neat, prompt and quick setup and cleanup, They took their time but they did a good job. 

The job was done very well by a great crew of men. Mike did a good job and Dan helped too. The installation team was fast and clean.

I had an amazing experience using this company! Thank you, Dane Cuccinello, for making this process and decision so easy. I also wanted to say thank Johnathan and his team for doing the work so effectively in such inclement weather. I am very happy with how my basement looks and I feel very secure that it is now dry! Quality first really cares. Thank you.

I waited to fill this out until we got heavy rains so I could make sure we wouldn't get water in the basement.  Well, last night we had torrential rains and the basement is dry!

A very efficient and professional job.  The whole operation ran very smoothly.  Thank to you Tom and Diane for arranging everything.

A very nice polite charming person. Set me up well, explained all. I wasn't using the unit correctly.

rockstar company, rockstar install team, and rockstar service...what else can I say. They were in and out in a day and a half, and kyle came back immediately when I had an issue with the sump pump install. Customer first is their motto. I want to have an egress window put in and I'll probably use them as well

He was very thorough and explained everything he was doing since I needed to. Have the pump working properly for sale of house. He made a video of the pump going on with my phone. I gave a very descriptive explanation on my receipt. He gave me his phone number in case anyone had more questions 

We have been dealing with water in our basement for 12 years. Quality 1st came and did an amazing job. Luis Aguirre and his crew were courteous and professional. We had a big storm a few days later, and we didn’t get one drop!!! We couldn’t be happier with the work. I would recommend Quality 1st to anyone!!

The whole team from start to finish was great! From the initial meeting with Dane to the actual process with Juan and his team were both very professional. Dane gave us a proposal and we heard back from the company within a day to schedule the work.  Juan and his team were very efficient.

My rep, Joe Hubbard, was great to deal with from start to finish. He was on time, totally upfront with all the costs and details, and I had a quote within hours! He explained in detail the process to waterproof my basement, and I was happy to do business with him and his company. I would not hesitate to recommend Joe and his company and his services!

Very satisfied, Victor was awesome! The sales person was very professional, knowledgeable, and not pushy. The office staff were polite and professional. The installation team was polite, professional, and hard-working. I selected Quality 1st Basement Systems based on the quality of the product, reviews, and warranty.