Testimonials for Quality 1st Basement Systems

Our Quality 1st rep, Matt, was available throughout our project. He was responsive, caring, and able to accommodate the changes in the project on short notice. The crew led by Luis was efficient, punctual, knowledgeable, hardworking, and polite. On the office side, Angela, reached out for scheduling, feedback, and provided invoices as each stage were completed. We are pleased that Quality 1st was a part of our restoration story. Special thanks to the rest of the crew - Ricardo, Miguel, Daniel, Jimmie, and Sal. Sincerely, Valerie Young on behalf of Emanuel Baptist Church

Very happy with the crew, they were very nice and helpful.

The salesman was one of the top reasons why I chose Quality 1st. I was very pleased with the job and the cleanup done by the crew.

Professional and friendly, willing to work with my budget to solve my problem. Thank you!

The salesman answered all of our questions and concerns.  The installation crew got right to work and informed us of what they were doing every step of the way. The office staff treated us with complete respect when calling.

I am overall very satisfied with the work installed by Quality 1st Basement Systems. My inspector did a good job and helped resolve all of my waterproofing issues. The installation crew got all of the work done in just one day! After choosing to go with Quality 1st I have referred them to my friends and family. I chose Quality 1st because of their good prices and reputation.

I am very satisfied with all that had to be done at the house. Mike Fiorello was so helpful every step of the way in getting the project completed. He made sure he explained everything and I was satisfied. Very professional from start to finish. I really appreciate everything and would definitely recommend your company to others. Thank you

I am very satisfied with the job done! My salesman Collin Peare was thorough, and Victor Leon with his installation team were excellent.

I am very happy with the sump pump installed in my basement, Quality 1st did a great job. The installation team was on time and finished the job in one day! I had been thinking about having my basement waterproofed for about a year and my neighbor recommended Quality 1st.

Being a licensed architect with specialty training in water permeability and infiltration in building structures, I am whole heartedly impressed with your company in every respect.Your approach to basement and crawl space remediation utilizing the most interesting and effective proprietary materials is not only successful in keeping out water and moisture, but its simple and elegant design is easy for anyone to understand.  The designer that I worked with, Dave Axelrod, was especially knowledgeable in mold and water prevention methods.  At the time, I withheld that he was selling his proprietary basement water proofing systems to an architect with 5 years experience in mold remediation and water infiltration and prevention.  Believe me, I tried to stump him, but he knew his stuff.  So to say I was impressed is an understatement.Aside from the intuitive water management systems that you installed, and professional sales and design approach at my home consultation, I was also thoroughly impressed by the speed and quality of the workmanship of the installers.  I could tell they not only have been highly trained in what they do but have a clear background in basic construction techniques as well.  Equally impressive was the apparent organizational system of tiered responsibilities from the installers- to the home designer- tp the management.  It is obvious that the real success of the company stems not from a person so to speak, but from a sophisticated custom designed software on the outside appears to be a simplified "paint by picture" approach to what is essentially complex water and mold remediation situation.  But the software also appears to allow the home consultation designer the ability to design floor plans, and perform square footage take-offs in order to generate a detail and precise estimate on the spot without having to refer back to "the boss" for price authorization.  The whole system sets your mind at ease.Thank you for the upmost in professional service and excellent pricing.  I look forward to doing business in the future. Last year my architectural firm designed 100+ house additions, many of which required some form of water management.  I intend on recommending you to all of my clients in the future now that I know you exist.

The Quality 1st Basement Systems office staff was courteous and helpful when setting up my service appointment. Overall my service technician Shachon was excellent. He was very professional and helpful in answering all of my questions. Sha'chon did a thorough inspection and cleaned up after the work was done. I am very happy with Quality 1st and Sha'chon's service.

My salesman Kenny T. was excellent, thorough, consumer oriented, no pressure, and state of the art! The installation team was superb - the BEST! Melvin is a MASTER! The team was WONDERFUL! After researching and choosing Tom Roman's Quality 1st Basement Systems, I discovered a high school classmate works for the company! That sealed the deal.

The gentleman, Collin, that cam was very nice. It was a pleasure having him in my home. He serviced my sump pump and left the area very neat and clean which I apperciated. 

I am very satisfied with the job completed by Quality 1st Basement Systems. My sales rep was professional and answered all of my questions and concerns. I had been thinking about having my basement waterproofed for about 6 months and found the installation team to be professional and efficient. Juan Garcia and his team were great! I chose to go with Quality 1st because they were highly recommended by a friend, overall I liked the system design and the price.

Kyle was great. He was here on time, took his time, was pleasant, answered questions. Good technician.