Testimonials for Quality 1st Basement Systems

Jessica was very professional yet very easy to talk to. She explained everything very clearly.

I would like to share my experience in recently choosing Ken Peare and his company, Quality 1st basement systems, to conduct a foundation repair on my primary residence. This all started back in September when my family and I began to realize that the garage frame entrance on the side of the house started to slope downwards. Unsure if it was a serious problem, I decided that we would do the repair during the upcoming spring figuring it was only cosmetic. Unfortunately, I could not have been more wrong. By October the entire right side of the house began to slope down, and the driveway started cracking and became uneven. After some investigating, we found that the gutter and pool drainage system were damaged and were not flowing water into the sewer system like they were designed, but under our home instead. After Identifying what the cause was, we needed a company to do the foundation repair. My family and I checked with multiple companies, including Quality 1st, to obtain the best solution and price. By far, Ken was able to provide the most intelligent and fairly priced solution to the issue we were having. He provided us with a detailed scope of the work broken down to exact dollar. It was a “no brainer” for us and we contracted Quality 1st to start the work as soon as the provided structural engineering  and permits were ready. Within 30 days of the signed contract Quality 1st gathered all of the permits and plans necessary and began  to repair our foundation. All of the workers were very neat and professional and the entire job was completed in under 1 week which was amazing. My home and the foundation is rests on are supported and more accurately level than they ever  were. I truly appreciate the level of professionalism and transparency that Ken Peare and his company displayed with my most valuable material possession. I would and will highly recommend Ken and Quality 1st basement systems to anyone, including friends and family, for any solutions they offer. 

I was very concerned about my home when I started to notice some vertical cracks and settling foundation in my below grade level garage. Quality 1st installed 8 Push Piers to lift my settling foundation and fix the problem. My sales rep Dan gave a good presentation and the installation team was very nice and hard working.

Highly recommend Quality 1st Basement System. From the initial on line contact to the completion of the job - extremely pleased. Jeff Nero did a great job assessing our needs and explaining fully the process from start to finish. An existing crack in our foundation wall that had been there since the first day of our home ownership 26 years ago, is now stabilized. The initial work was completed within 5 hours and the permits and inspections were handled exclusively by Quality 1st Basement. The work men were respectful of our home, neat, efficient and meticulous of how are property was restored to the original condition. The prospect of rebuilding the basement wall in order to prepare our home for sale was frightening. We are now at ease about listing our home with the assurance that the foundation is stable - with a 25 year warranty! Give them a call...You won't be disappointed. 

We found Quality 1st Basement Systems through an internet search.  Recently, we've seen them in print ads, too.  We are very satisfied with the job they did.  The office staff was attentive, the saleman was excellent, and the installation team was efficient.

Wilver and his crew did an outstanding job encapsulating our large crawl space and installing joists to stabilize our sagging floors. Wilver's communication with me throughout the day was Outstanding. Not only did he call to let me know when he would arrive, but he also continued to communicate with me regarding the progress of the job. He is professional, knowledgeable, and deeply cares about delivering Quality 1st to customers. I would recommend them to anyone seeking these services.  We called five other companies and no one came close to Quality 1st!

I chose Quality 1st because they offered a reasonable price and provided great service. The salesperson, Nick Biris, was very professional.

 Dane was the employee who came to my house for an estimate of repairs . He was so honest and straight forward as well as pleasant. Basically he told me there was actually very little that needed to be done. This could of went very differently and I would have believed him if he told me i needed thousands in repairs. It was actually a very refreshing first! Thank you Dane and I have several people who do need foundation/  basement repair. I will be giving your contact information this week. 

It is very refreshing to find a company that does exactly what it says. You were all very helpful, knowledgeable, courteous, prompt, and the work crew was excellent.

The quality of their work is phenomenal. The company sent one of their top employees who knew exactly how to fix the problems I was experiencing. I would recommend this company to anyone who prefers quality services for the right price.

I am very satisfied with the foundation repair performed by your company. The installation team was efficient, professional and polite, so was the office staff. Kenny was knowledgeable, polite, and professional. I chose your company because of the experience, size, warranty, and BBB status.

My crawl space problem was on the back burner. Quality 1st Basement Systems did work for me before and their installation team was excellent. I am very satisfied!

We are very satisfied with the job done by Quality 1st Basement Systems.  The salesman and his presentation were very helpful and exact to locate problems and how to solve them. We have gotten quotes from other companies, but we selected Quality 1st Basement Systems because of the company booklet and portfolio, and answering our questions thoroughly.

What the team did is effective.  It's the most important part.

I am very pleased with the job.