Testimonials for Quality 1st Basement Systems

 Randy my tech was very courteous and knowledgeable.

The pricing and great reviews online made me hire Quality 1st. My salesman was very attentive and the installation crew was professional. So far I am very satisfied with the work.

I've been searching for a solution to my crawl space problems for two years. Quality 1st had the best solution to the problem and the best price. The installation was quick!

I trust your company completely! You have installed an industrial dehumidifier, two sump pumps, french drains and two battery back ups! Your office staff is excellent and the service techs Randy and Kyle are so sweet. I refer your company to all my clients! Thank you for doing the job right!  

I have had two jobs with Quality 1st Basement Systems. I'm very happy with both jobs, I would hire them again and tell my friends.

Your office staff is wonderful, which is a reflection on your leadership. All your reps are punctual with site inspections and follow up. We have had a relationship over several years with Quality 1st!

The installation team was professional, efficient, and very hard working. The salesman did a thorough inspection of the crawl space and his presentation was well done. The office staff was courteous and now I am very satisfied with my crawl space.

I researched other companies but only Quality 1st offered me a five year warranty for PolyLEVEL. Even a local mayor recommended them on a YouTube video.

I have used them to lift a few slabs on my driveway. Had one minor issue in the first year and they came out no questions asked and made it right. I would recommend them to anyone and would absolutely call them again. I thought I would need $20000 of work based on estimates I got to replace my otherwise good concrete slabs. They came out and for way way way less $ solved my issue. I can’t recommend them enough! 

John Schweitzer, Certified PolyLEVEL Specialist, provided a good, honest sales pitch.  We've done our research, got quotes from other companies, but the reason we hired Quality 1st Basement Systems is: product, price, warranty! We are very satisfied with the job and the installation team was excellent.  They had a great work ethic and worked non-stop all day!

Collin Peare's presentation was good and accurate. It convinced me to chose Quality 1st over other companies. The installation team was excellent.

The salesperson [Dori Novick] and the presentation were excellent. You got right back to me.  You gave me a quick date to come and assess the situation.  The installation team was very professional and I am very satisfied with the job.  

Rev. Justin S. contacted Basement Systems USA after realizing they had humidity and mold issues in the Baltimore, MD chapel's subfloor. The reviews and quality of product prompted him to reach out and ultimately schedule the work. The sales process was direct and solution focused, the crew was very efficent. Justin says he will be recommending Basement Systems USA to people in need not only because of the qualtiy product but because of the ease of working with the office.

When Dan H. purchased his Baltimore, MD home, he had great plans to tuns the large basement with great, large windows into a finished space for his family to enjoy. They soon found out that the basement finishing project would have to be postponed because there was a water intrusion problem that would eventually lead to even more problems if not fixed. As a savvy homeowner, he really did his homework when it comes to selecting a company for the job, from getting recommendation from a trusted neighbor, to checking the company's reviews pasted in trusted online sources. That is how he found Basement Systems USA, and after getting to know the products and solutions we offer, he was 100% confident that this was the company for the job. In this video he talks about the experience he had with the company and the results after installation. "I am really happy with the investment that I made.", says Dan.

  Barbara P. from Baltimore, MD recently hired Basement Systems USA to fix her homes leaky and damp basement. In this video she talks about the experience. Barbara was really impressed with the technologies we provided -- from the drainage to the sump pump systems, and she was particularly impressed with the SaniDry, which will from now on, keep the air dry, cleaner and her basement mold free. "They really know what they're doing and they are really bringing it to the 21st century!", says Barbara.