Testimonials for Quality 1st Basement Systems

Originally used Desert Dry 13 years ago. They did not respond when we called them back 4 years ago, but this company did! Again, for additional work, you guys responded right away and your prices are reasonable and we already knew your workmanship and personnel. We especially love the "clean look" of the finished product! Office staff was excellent. it was a "time of crisis" for us and the office staff was very understanding and patient.  Install was clean and professional too. the crew was curteous, explained everything, and did exactly what was contracted! Our Systems Designer, Ian, understood our situation and made positive recommendations.  Use us as a reference. we need more work done next year, and we are excited to work with you again!

The installation was done in a neat and professional manner, the installer was top rate!

We were familiar with Quality 1st from a past experience. I was impressed with their work so when we bought a single home fairly recently that needed foundation work in the basement we called Quality 1st. I checked with some local contractors but it was out of their area of expertise. We met with Steve Ventriglio at Quality 1st. Steve arrived on time for the appointment. He completed a custom design for our basement. The price was competitive. They also provide their own financing which helped a lot. Steve is knowledgeable, personable, responsive, and great to work with. The crew arrived on time, had the right tools and materials, and worked tirelessly. The crew also cleaned up meticulously and was pleasant. I was impressed again with their work. Quality 1st still adheres to the same standards of customer service and workmanship as they did before Covid. It was nice to see they have not changed. We would recommend Quality 1st.

I couldn't be more pleased. I have a dry basement and your crew top to bottom did a great job. Our new sump works like a charm. I've already recommended you to a neighbor.

My experience with the office staff was very good; they were very polite. The installation was neat and professional and the inspector was very good. I am very satisfied with this job.

I had a great experience with the entire process. Chris was great and Anthony kept us updated during the actual work. We were on vacation at the time so I didn't meet him face to face. They cleaned up after and my basement looked great. With the rain on Sunday, the system had a great test. I'm confident my basement will stay dry for years to come.

I had moved into a new house and had water in the basement. My friend recommended calling Quality 1st Basement Systems. I was confident with their presentation and ancillary documents, they were very professional. I am very satisfied with my waterproof basement.

"Joe called this morning telling me how wonderful Brett was. He could not make it to the appointment, but his wife did and she was just thrilled with Brett. She said that he was very thorough and they can't wait to start the project. As Joe said, she is walking on cloud 9!"

My experience with the office staff was very good. The installation was done in a neat and professional manner. The job was done properly and the installers were considerate.

My experience with the office staff was very good. The installation was very professional and the crew were very hardworking. I am very satisfied with this job.

My experience with the office staff was very good, they were very helpful. The installation crew were excelled and the installation was neat and professional.

My experience with the office staff was good; the installation was very neat and professional and the crew was very nice and helpful. I am very satisfied with this job.

My experience with the staff was excellent. The installation was very neat and done professionally, and the crew was very good. I am very satisfied with this job.

Lawrence’s profile is not up yet, but I wanted to give you feedback to post. He and his crew were simply amazing. They were on time, neat, clean, informative and just very professional. So many times people just do a job and don’t care, Lawrence and his crew made 100% sure I was satisfied with the job and fully explained everything they did in a very easy to understand process. I have used this company for many many years and for several services and you guys simply rock! Again, Lawrence was a pleasure to work with and I understand he is a new supervisor…simply put…great call by Dan to put Lawrence in that position. If you ever need a reference, please feel free to use me. It would be my pleasure.

The techs did a fantastic job, starting with Matt, our salesman. The job looks great and our basement is dry!!!