Testimonials for Wilcox Basement Systems

I was very impressed with the consultation and explanation on the process from Mike Dorsino.  Everyone answered all my questions.  It has been raining for the last 3 days and I can hear the water draining down the waterguard system and outside.  No water detected!  Very happy with the service. 

Your solutions answered my problems.  Thank you for delivering what you spoke to me about in your presentation.  It impressed me your staff had information to help describe what you presented and what the products were.  I look forward to going through next spring without having to mop up my basement floor.  Then I can finish my basement to have room for the kids to play!  Keep up the good work!

Wilcox Basement Systems did an excellent job and the job they did looks great!  It is a huge improvement.  The crew was very knowledgeable and professional.  We will recommend Wilcox to everyone!

Very Satisfied, Office staff was excellent, Installation crew polite & knowledgeable.  Company representative Mike Dorsino was great.  Knowing Sandra D'Ottone and her husband and the type of people they are, made me feel comfortable with my choice.  Estimator Mike Dorsino was also a people person and it ended up the entire crew was as well.  Thank you for the dry basement!  John

I picked 3 companies-one was way over-priced.  I went with your company because I just thought you had more information and photos of the whole process.  The crew were extremely hard workers!  They worked from the time they got there until they left.  No lunch hour.  All were friendly and answered all my questions.  I am very , very satisfied with your company!

The article in the Post Standard made me realize you had to be "Tops" in your line of busines- that's why we hired you.  Once again- thank you for a job very well done.  Thank you for returning my calls and answering my questions.  I can see why you won the Torch Award!  Thank you again!

I hired Wilcox Basement Systems because of the time that Mike Dorsino took to explain, I liked your product, and procedure, and I felt very comfortable with the warranties. 

Price was the same as the other company, but I liked your rep. a little more. Didn't try to sell me options I didn't need.  Cleanup was much betther than I thought.  Glad I chose you guys.  Kept your appt and on time.  Total job took 8 hours over 2 days.  Worked hard under very hot weather.  Thank You!

I am very satisfied with the job done for me.  I love my dry basement!  I'm hoping it stays that way.  I am confident it will.  Your entire process- sales people, employees, and products are great!  It is wonderful to do business with a very service oriented company!

Robert Day's presentation was one of the reasons we hired Wilcox Basement Systems, Inc.  We knew we'd have a company we could count on and a solution that would work.  Also the referrals sent convinced us that your company could be trusted and deliver.  You have a well-run, competent organization.  From first contact, scheduling a rep, his presentation, proposal acceptance, installation and follow-up -everything was top-notch and professional.

Your company was prompt, polite, profiessional, knowledgable, thorough, and non-pressure!  You are complete pros.  Everything was done on schedule and the results are superior!  A meticulous job!

We hired Wilcox Basement Systems because your company did an in depth assessment of our property.  You offered warranties.  And another company unsuccessfully waterproofed our basment 2 years earlier.  Your company did a much better job.

I'm very pleased from start to finish with the help at my home to the office people.  Your company was very neat and clean.  You completed the job faster then I thought you would.  Very happy!

I was anticipating lots of dust and debris and found the basement clean and orderly!  The quality and caliber of your company sealed our agreement!  Your salesman, Mike Dorsino was a pro!  Very knowledgable, informative, and meticulous with everything.  Clean-up was highly satisfactory- it was as if you weren't even here!

I immediately sensed that your company rep- Mike Dorsino was honest, professional, and I'd be in good hands. Other companies made it sound too simple and I knew I needed more.  My sincerest thanks to everyone at Wilcox Basement Systems.  Magnificant!