Testimonials for Franks Basement Systems

Frank answered my call and came over. He explained the situation and told us exactly what was needed. I heard of you through another company. The cleanup was very satisfactory. Thank you for a job well done.

Your installation crew was over-the-top. The young man who came out, as well as your office personnel,  was professional, respectful and skilled! 

I can't say enough about the excellent service I received from the workers of Frank's. They were prompt, courteous, respectful and seemed extremely knowledgeable about the job at hand. The property was left in pristine condition and no one was as hardworking as this crew. When they left, they felt like family. Seriously! Highly recommended!

On August 29 I had a crack in my cellar wall repaired. Besides having it done well I also had a very kind, well mannered, respectful and very competent young man working. He explained every aspect of the repair, answered any questions and showed me the finished work before he cleaned up. I couldn't of cleaned up better. This young man and your employee's name is David Starr. His last name fits him well. These are the kind of employees that make a business what it is. In the future I plan to use mr plumber too. Have some leaky faucets that need to be fixed. And some major work that did not work nor protect me from the last sewerage back up. That's another story.

Very happy with Bryan & his work! Bryan was kind & diligent!

The crew was great, polite & funny! Their work was amazing

I am a neat freak, and did not have to pick up anything after the crew did exterior drainage here.

I met your rep Frank at the Buffalo Home Show where he explained all you could do. There he asked me what I wanted. From there we set up a plan to address my issues and keep within my cost budget. Without any pressure for additional work. You waterproofed my crawl space with your smart drain system and sump pump. Your office was very professional and you crew explained everything before, during and after the process.  I would like to give credit to the work crew, Leo, Arron, Don (I forgot the last name). With crews like this from start to finish, you'll have nothing but future success!

I recently had a crack in my basement wall repaired by Craig. I am sending this short note to let you know we think he was a pretty nice guy and made us feel comfortable about the work being done. He was neat, clean, and timely. We would not hesitate to refer Frank's to our friends.

Josh Farnsworth was the technician who called on us. He was extremely likable and professional. He diagnosed the problem quickly and explained it to me very clearly. The work that he did was excellent and done very quickly. I would enthusiastically recommend him to anyone!

I had a bubbler system put in. You came recommended by two of my neighbors who loved the work you did on theirs lawns and basement. The crew was GREAT - so was the job! Could not even tell they were her after they left!

Mike W. and Scott and his crew did work in my basement 2/1/16 and did a wonderful job, they represent your company with an A+ they were timely professional and polite. The cleanup was excellent. I have referred your company to family members. Keep up the good work and thank your crew for an excellent job

Customer Paul called to let us know "What a great job Craig did!"

customer Emily called to let us know "Craig was professional, courteous & hard working! Very much appreciated Craig & his work!"

The crew was very professional, never heard any SWEAR WORDS! The work done was BEAUTIFUL!